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Problem Installing Broadband Modem

  • 24-11-2008 11:18am
    #1
    dlambirl
    Registered Users, Registered Users 2 Posts: 2,062 ✭✭✭


    Hi all,

    I recieved a BT modem from IFA Telecom to get me started with broadband. Right, i thought this was gonna be handy - only a matter of plugging in the wires............... seems not unfortuntely.

    I plug in the wires and the DSL light flashes but the internet light doesnt come on.

    Could anyone help me.


Comments

  • #2
    MunsterCycling
    Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭MunsterCycling


    Have you had DSL enabled on your line? You can't get broadband without this having been done.

    MC


  • #3
    dlambirl
    Registered Users, Registered Users 2 Posts: 2,062 ✭✭✭dlambirl


    Yup, IFA Telecom was to have it enabled before I recieved the modem.


  • #4
    MunsterCycling
    Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭MunsterCycling


    OK, What are the settings in the modem config:

    It should be:

    VPI: 8
    VCI: 35

    User: Given to you by IFA telecom
    PAssword: Given to you by IFA telecom


    How long ago did you order?

    MC


  • #5
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    Is your modem gaining sync for a start?


  • #6
    dlambirl
    Registered Users, Registered Users 2 Posts: 2,062 ✭✭✭dlambirl


    I dont know what the settings are - how would i find these MC?

    I rang IFA Telecom there they said that the line was enabled for DSL from November 14th so that isnt the problem.

    They told me to go to the main socket and plug all the other phones out. Problem is that the house was built in 1970s and the main socket is not near an electrical socket and i dont know how the other telephone points are wired (i.e extentions)
    Cabaal
    Is your modem gaining sync for a start?

    I havent a clue - i'm a newbie to all of this.


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