Dell XPS M1710 broken!

ktulu123

Hello!

I've had my laptop for around 3 years now and havent had any problems with it at all! But recently when i was on a holiday in the states, and when the computer restarted it had broken blue dotted lines down the dell logo screen and the same at the windows loading screen, after that I got the BSOD (below).

I had originally thought that my problem was a broken graphics card either something had gone on it or i dunno, I was able to go into safe mode and disable the card and in doing so I could use windows just fine but without decent graphics.

Now it seems my problem has gotten worse, as today dotted lines have started appearing on the desktop and generally all over the place!

I would greatly appreciate someones input on this problem as im either gonna get whatever it is broken replaced or am just gonna buy a new laptop! I should also mention that i dont have a warranty

Specs: Dell XPS M1710, 2.16 Core Duo, 2bg ddr2 ram, Nvidia Go 7900 GTX 512mb, 120gb HDD.


Cheers!

kikel

Grab your windows disk and boot from that. Select R to do a repair. Select 1 to log onto the windows install, presumimg you only have 1 installation. at the prompt type: CHKDSK /R

I'm guessing your hard drive is corrupt. That should repair your problems.

Overheal

corrupt hard drive from travel battering, or your power adapter was somehow not rated to accept a 110V input. I doubt the latter, but check the label.

Voodu Child

'Page fault in non paged area' suggests defective memory (ram, cache, vram,..), and since you've got screen artifacts at bootup it would suggest that its the GPU memory that's defective.

ie the graphics card is gone.

kikel

kikel wrote: »

Grab your windows disk and boot from that. Select R to do a repair. Select 1 to log onto the windows install, presumimg you only have 1 installation. at the prompt type: CHKDSK /R

I'm guessing your hard drive is corrupt. That should repair your problems.

This wouldn't fix it since even the BIOS splash is garbled. I'd agree with voodoo_child, it's most likely bad video RAM.

IamMetaldave

Aren't those lines a symptom of the GPU that is in the XPS range failing? From the over heating.

x in the city

Its a GPU failure, gonna cost alot to repair also

Lord Oz

My laptop got the exact same problem as yours last week. I have exactly the same specs too. Turns out the graphics card is dead and it'll cost 570eur to replace

Overheal

Gotta love nvidia.

Clone

I have to agree it is the GPU I just paid out to get my Geforce Go 7950 gtx replaced.

It was 15 months old (I only had a 1 year warranty) and I shouldn't have had to pay for it as EU law states that a laptop should last 2 years and your entitled to have it repaired.

I will be taking this issue further.

I have since installed temperature monitoring software, with the fans forced to high speed the card GPU ran up to 104 Degrees Celsius while playing Call of Duty 4. A gaming laptop shouldn't do this.

As far as I can gather this is a design flaw that basically runs most of the hot exhaust past the GPU thus increasing the temperature here.

I might start a new thread to get people with the same issue to post so we can all come together on this.

Voodu Child

Clone wrote: »

I have since installed temperature monitoring software, with the fans forced to high speed the card GPU ran up to 104 Degrees Celsius while playing Call of Duty 4. A gaming laptop shouldn't do this.

If you have payed for a replacement GPU, then your replacement is covered by its own warranty (and standard consumer law). What I mean to say is, even if your laptop warranty is expired, you have a fresh warranty on the new GPU you have bought.

So if it's too hot (and 104C is too hot) I would just ring them and tell them its overheating and demand another card.

Overheal

http://i.gizmodo.com/5063105/defective-nvidia-graphics-cards-confirmed-in-desktops

follow the in-article links

<SNIP> I have the same problem. <SNIP> How do i get temperature monitoring software?

Alanstrainor

Lads, try and keep the swearing to a minimum, there's no need for it.
Cheers,

Do-more

This might help £99 no fix no fee.

Or this new GPU £299 :eek: Make offer!