Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

UPC digital service keeps brekaing up every 30 seconds

  • 05-11-2008 10:28pm
    #1
    tonymahoney
    Registered Users, Registered Users 2 Posts: 71 ✭✭


    Hi all
    I moved into new house recently where old NTL now UPC is preferred over sky - I decided to try UPC out for a change having had Sky for many years before selling up. We got the new digital basic (€20) per month service and I am reasonably happy with it - however I note that frequently the screen freezes for a second and some cases the sound also goes - I could live with this only it happens nearly every 30 seconds and is so frustrating when you are watching the box. Does anyone know why this is happening and how to fix it? This never or rarely happened with Sky - not a good start.
    All comments / assistance greatly appreciated:confused:


Comments

  • #2
    DingDong
    Closed Accounts Posts: 1,438 ✭✭✭DingDong


    tonymahoney wrote: »
    Hi all
    I moved into new house recently where old NTL now UPC is preferred over sky - I decided to try UPC out for a change having had Sky for many years before selling up. We got the new digital basic (€20) per month service and I am reasonably happy with it - however I note that frequently the screen freezes for a second and some cases the sound also goes - I could live with this only it happens nearly every 30 seconds and is so frustrating when you are watching the box. Does anyone know why this is happening and how to fix it? This never or rarely happened with Sky - not a good start.
    All comments / assistance greatly appreciated:confused:
    It could be for any various reasons from a faulty box, bad internal wiring, loose connection or low signal level on the network. Best thing to do is give them a call on 1908 and arrange a service call.


  • #3
    MisterAnarchy
    Registered Users, Registered Users 2 Posts: 15,956 ✭✭✭✭MisterAnarchy


    Do you have cable or MMDS ?
    MMDS can glitch quite a bit .


  • #4
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    MisterAnarchy wrote: »
    Do you have cable or MMDS ?
    MMDS can glitch quite a bit .


    and die entirly in high wind.


  • #5
    MisterAnarchy
    Registered Users, Registered Users 2 Posts: 15,956 ✭✭✭✭MisterAnarchy


    GerardKeating wrote: »
    and die entirly in high wind.

    Is it that bad ?


  • #6
    towger
    Registered Users, Registered Users 2 Posts: 440 ✭✭towger


    Originally Posted by GerardKeating
    and die entirly in high wind.

    Keep away from the baked beans if you want to watch telly !


  • Advertisement
  • #7
    GerardKeating
    Registered Users, Registered Users 2 Posts: 7,806 ✭✭✭GerardKeating


    MisterAnarchy wrote: »
    Is it that bad ?

    Yep, the last big storm, the box was losing signal every 20-30 seconds for a few hours.

    I was talking to an UPC engineer today, who said there is an issue with the local mast, and work is underway, so maybe this problem is not the norm.


  • #8
    tonymahoney
    Registered Users, Registered Users 2 Posts: 71 ✭✭tonymahoney


    MisterAnarchy wrote: »
    Do you have cable or MMDS ?
    MMDS can glitch quite a bit .
    Cable - funny thing is it appears to be bad at weekends (heavy usage?) but is still happening during the week - is there a setting on the cable box I can adjust?


Advertisement