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O2 PAYG Call/charge history/statement?

  • 08-10-2008 4:53pm
    #1
    condra
    Registered Users, Registered Users 2 Posts: 3,849 ✭✭✭


    Hi.

    Would anyone know how I can get a breakdown of recent charges on my PAYG O2 account?

    Yesterday my credit was down to zero, but I had only topped up on the previous day. Apart from a couple of text messages, I don't know where the credit went.

    I'm using a 3G iPhone and am worried that I may need to change some sort of setting to prevent the phone from accessing the internet.

    Thanks for any advice.


Comments

  • #2
    IH77
    Closed Accounts Posts: 301 ✭✭IH77


    you can usually get that information if you are registered on www.o2online.ie There is a section in "My O2" called "Analyse call details"

    However, this is one of the worst websites I have ever come across for it constantly being down for "maintenance" and such. I have been trying to find my recent call details for the past few days get an error message saying:

    My Account services are currently unavailable

    Sorry, My Account is currently unavailable. We are working to restore normal service as soon as possible. Please try again later.

    They are hopeless! :(


  • #3
    condra
    Registered Users, Registered Users 2 Posts: 3,849 ✭✭✭condra


    Same thing here. Thanks anyway. I'm gonna ring them.


  • #4
    CivilEx
    Registered Users, Registered Users 2 Posts: 775 ✭✭✭CivilEx


    womoma wrote: »
    Hi.

    Would anyone know how I can get a breakdown of recent charges on my PAYG O2 account?

    Yesterday my credit was down to zero, but I had only topped up on the previous day. Apart from a couple of text messages, I don't know where the credit went.

    I'm using a 3G iPhone and am worried that I may need to change some sort of setting to prevent the phone from accessing the internet.

    Thanks for any advice.

    I think that the only way to stop the iPhone accessing data is to delete the APN in settings. I see that O2 have started advertising the iPhone PAYG today, so there should be a data plan for iPhone speakeasy customers following shortly. This might let you leave the data settings intact, which is really where the phone works best


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