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Perlico start up problems

  • 22-09-2008 8:53am
    #1
    larko
    Registered Users, Registered Users 2 Posts: 162 ✭✭


    I just signed up for a Perlico bundle with always on bb and phone. Phone is going well but I just can't get connected to the internet.

    I have a Zytel wired modem and its all connected up properly. I have the DSL, 10/100, Power lights are all on but everytime I try to connect its just gives me the error in connection message on the homepage.

    I have been on to tech support 3 times already and still we have gotten no where.

    My computer is one from work (boss upgraded the PC's and gave me this one) it was a networked computer. Could this be causing a problem maybe. I'm pretty clueless when it comes to tech stuff like this.

    Went through network setup wizard and put in a username and password given to me by Perlico but when it comes to the finish part nothing happens.

    Does anyone have any idea what could be going wrong? I have the tech guys ringing me this evening at 5.45 and I feel sick of the thought of going through this all over again. I've lost 3 hours of my life already:mad:


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Open a command prompt, Start - Run - cmd

    Type ipconfig and post the result.

    In the browser, can you access the Zyxel modem? It should be at address 192.168.1.1 or similar.


  • #3
    kevcon1974
    Closed Accounts Posts: 12 ✭kevcon1974


    have you tried to this crowd i hear they are good www.techbusters.org from what i hear they are ex employees or telecom companies


  • #4
    larko
    Registered Users, Registered Users 2 Posts: 162 ✭✭larko


    I did the ipconfig in cmd and the address turned out to be okay.

    I think I may know what the problem is. The computer seems to be still registered to work network and it has a domain attached to it so I can't just hook up my modem and connect at home.

    I'm going to bring it back to work and get someone to have a look at it.

    Thanks for all the advice.


  • #5
    Calebmcd
    Registered Users, Registered Users 2 Posts: 365 ✭✭Calebmcd


    friend of mine has gotten 2mb from them

    but it syncs at 192/192

    his stats are 63att 31snr

    i checked his line and it seems ok.

    What should he do?


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