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Dell laptop launches straight into Dell Media player and wont exit

  • 20-09-2008 8:49am
    #1
    samo
    Registered Users, Registered Users 2 Posts: 2,179 ✭✭✭


    Could anyone give some advice on this. I have an inspiron 1520 (XP) and just out of warranty. Not sure whats happened to it but each time I start the laptop it launches straight to Dell media player direct.

    I have re-booted and select exit, but each time on booting, same occurs. Any attempt to go to Help or Settings/Exit and I get an error that I have micrsoft bit blocker enabled and then system shuts down exiting window.

    Can anyone help! Have been googling and can find no simple solution!


Comments

  • #2
    smartblaa
    Registered Users, Registered Users 2 Posts: 234 ✭✭smartblaa


    Is it going through to Dell Media prior to windows boot.

    You probably have a power button and a Dell Media button on the laptop? am i right?

    I've heard that sometimes the button mapping for both of them can swap.

    Try using the Dell Media button to power it on, see if the same issue occurs.


  • #3
    smartblaa
    Registered Users, Registered Users 2 Posts: 234 ✭✭smartblaa


    Yup ... Just press the key with the house on it.(The one that normally loads Media Direct)

    This should sort it.

    Just remembered, had that problem with an XPS a few months ago


  • #4
    samo
    Registered Users, Registered Users 2 Posts: 2,179 ✭✭✭samo


    Thats it, you are a star!!!

    Worked perfectly, never would have thought of that.

    cheers - really appreciate it.


  • #5
    smartblaa
    Registered Users, Registered Users 2 Posts: 234 ✭✭smartblaa


    No problem, glad to help.

    The button mappings should restore to normal once windows has successfuly booted


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