Changing from UTV Internet - BT or Chorus the better option?

TJM

Some advice needed please people. This time last year I signed up for the UTV 3mb package which was, at the time, the best option available to me (in Kilkenny city).

Fast forward one year and the local exchange is due to be upgraded by Eircom in September (hurrah) - but meanwhile BT and Chorus have both upped their game and I can now get either the BT 24mb package or the Chorus 20mb.

Ideally I'd prefer to stick with UTV (given the hassle factor of migrating), but I don't see any prospect of them (or strictly speaking I suppose Eircom whose product they're reselling) getting near these speeds anytime soon.

So folks, over to you - which provider would you recommend? Can you migrate a landline number over to Chorus? Am I missing any providers? Cost isn't the critical factor - I'll gladly pay more for reliability and service.

TJM

Shameless bump - any views on BT v. Chorus? The satisfaction poll suggests that BT has more happy customers.

yeshi

I've used Chorus/NTL for the past 3 years without any problems. I haven't upgraded to the 20MB deal yet but as a service provider I have no complaints with them and have only used their help desk once.

dub45

Have you confirmed that your line would take the full BT speed?

paulm17781

I'd go UPC. BT are also a nightmare to deal with and you're more likely to get the full speed from UPC.

Auvers

UPC all the way!!!

I just cancelled BT because there "unlimited" package is bullsh1t, they sent a letter to me praising themselves about the "unlimited" 24meg connection and as soon as I stretched the legs on my connection, BHAM you are using it too much so we are throttling you to sub ISDN speeds and not even the courtesy of an email to acknowledge this.

so FCUK BT

TJM

dub45 wrote: »

Have you confirmed that your line would take the full BT speed?

I'm on a 24mb exchange if that's what you mean. As regards the line itself, at the moment I'm getting these numbers:

SNR Margin: Down 18. Up 22.
Line attenuation: Down 26. Up 14.

Do they look promising?

bellapip

Hey there TJM,


I have a question for you, how did you find your UTV service?

I really only need 2MB/3MB speeds, I only use the computer for file transfers and web loading for our ezine etc, so even though I have a 5GB limit, I have never even gotten near it.
My main interest for UTV was their cost price for calls to the UK and within Ireland, and the fact that they give a free wireless modem.

So, if you are moving because of faster speed I get that, but if you are moving because they are rubbish I wont hit the enter button for my account details.

Thanks,

:cool:
Bell

TJM

I've never had any significant problems with UTV service. (Though they do seem to have occasional minor DNS problems.) I've found that the 3mb package does give close to 3mb in day to day use. I'd be happy to stay if they offered a faster package.

bellapip

TJM


Ok thanks for that, I really think they are who I will go with, they have all the bells and whistles I need for now.

Thanks for replying.


Bell:D