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BT 3Mb issue resolved?

  • 11-08-2008 9:24pm
    #1
    ronanf
    Closed Accounts Posts: 24 ✭


    Hi,

    I posted last week about BT downgrading my 3Mb package to 2Mb and not responding to my complaints.

    Anyhoo I noticed this evening that my router now has 3072Kb as speed and a quick test on magnet.ie shows back to something near 3Mb download.

    For a brief moment I thought my complain had been heard and my fault report processed. All was good with the world!

    However now I read on BT Ireland website that the Broadband 2 package offers 3Mb. I pay for Broadband package 3 so should be 7.6 , right? (I'm not in a 24Mb area)

    When will this be rolled out? Have I been stiffed in thinking that they fixed my issue rather than just upgrading all 2Mb to 3Mb? Bear in mind I'm still paying for the highest package!!

    cheers,
    Ronan
    Tagged:


Comments

  • #2
    ronanf
    Closed Accounts Posts: 24 ✭ronanf


    Well my email/call worked. Now gone to 7.6Mb download, rockin.

    Don't think my exchange (Ballydown, Lucan) is enabled for any higher i.e. 24Mb but I'm happy with this for now.


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