Fair Usage?

Vunderground

I'm on BT's 24Mbs and I wonder what would constitute a fair usage limit. People who have Smart or UPC might be able to help. Informed guesses would be welcome too. Thanks!

kaimera

couple of hundred gigs I imagine

they were throttling when you hit 100gig under the old llu thing iirc.

sterzlr

ahhh - fair usage - just got off the phone with BT Technical Support on this issue - i have downloaded 80GB, all done between midnight and dawn, this month and now my speed has been reduced to 130kbps.

The circular argument went like this -
me: it says unlimited downloads
bt: yes - but subject to fair usage
me: i only download at night, is that not fair?
bt: yes - but you have hit your quota
me: but it says unlimited?
bt: yes - but its a fair use policy?
me: what is the fair use policy limit?
bt: I don't know, but you have hit your quota
etc, etc, etc

30 minutes of this. Couldn't get out of them when the speed would hit normal levels or what the limit was. They appear to be looking at the last 30 days of downloads and not looking at a calendar month view. So there must be some quota or mechanism that they are using but aren't telling anyone yet.....

I don't mind being restricted by speed, but at least tell me what the limit is and when it is going to be lifted.....

Vunderground

That sounds a lot like the 'old' unofficial limit - 100gbs for 30 day period rather than calendar month.
The usage calculator is still running on the 30gbs limit for me too.
Not that I need a huge allowance, but that's a bit off being unlimited.

Bollocks!!!