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Contacting pixmania..........

ow2h7nft1me9i4 · 2008-07-24 09:05:17

Hi Does anybody know if there is an actual e-mail address to contact pixmania with? I am simply getting non-satisfactory (and what I assume are)automated emails when I contact them through their site and I really feel like my complaint is not even being considered, they are just copy-pasting crap from their FAQ's. Thanks…

24-07-2008 9:05am

#1

ow2h7nft1me9i4

Closed Accounts Posts: 112 ✭✭

Join Date: August 2007

Posts: 84

Hi
Does anybody know if there is an actual e-mail address to contact pixmania with? I am simply getting non-satisfactory (and what I assume are)automated emails when I contact them through their site and I really feel like my complaint is not even being considered, they are just copy-pasting crap from their FAQ's.

Thanks for any advice

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Comments

#2 24-07-2008 3:00pm

ajcolleges

Closed Accounts Posts: 2 ✭

Join Date: July 2008

Posts: 2

I bought a 500gb Hard Drive on the 10th June 08', received it on Fri 13th ( I shoulda known then) hard drive worked grand but the control was useless, did not work at all and need this to do a lot of things to the hard drive. I emailed and emailed and emailed and I am still waiting on 24th July for them to pick it up and issue me with a refund, apparantly there is a mix up with UPS labels etc blah blah. they are a bunch of idiots

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#3 24-07-2008 4:02pm

Lenny

Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 9,389 Mod ✭✭✭✭

Join Date: May 2000

Posts: 8888

Just wondering was my big post deleted and a few others?

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#4 24-07-2008 4:35pm

Mountjoy Mugger

Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭

Join Date: December 1999

Posts: 4035

I think it's in the thread below this...

http://www.boards.ie/vbulletin/showthread.php?t=2055317545

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#5 24-07-2008 5:43pm

Lenny

Moderators, Music Moderators, Recreation & Hobbies Moderators Posts: 9,389 Mod ✭✭✭✭

Join Date: May 2000

Posts: 8888

I know, lol dono how I missed it

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#6 25-07-2008 9:04pm

Dub13

Moderators, Recreation & Hobbies Moderators Posts: 21,254 Mod ✭✭✭✭

Join Date: February 2004

Posts: 20001

Here is some info you may find useful but no email.

Pixmania are owned by the DSG Retail Group (Pc World, Dixons, John Lewis)

Name Pixmania.co.uk
Head Office Address DSGi Maylands Avenue, Hemel Hempstead, Herts, HP2 7TG.
Telephone 0 87 00 118 117
Fax 0033 0145 0136 78 / 0033 0145 0139 07
Telephone Order Monday to Friday, 09.00 AM to 05.00
Number of Stores 1 Pixmania.com 792, Fulham Road Fulham - LONDON SW6
Refund Policy 7 Working days
Web Address http://www.pixmania.co.uk/

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#7 25-07-2008 11:44pm

ow2h7nft1me9i4

Closed Accounts Posts: 112 ✭✭

Join Date: August 2007

Posts: 84

Dub13:

Thanks for that!
Il just post them a good old letter of complaint.Althought I doubt they will respond.

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