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Laptopsdirect.ie - Reliable?

  • 23-07-2008 7:43pm
    #1
    conorlap
    Closed Accounts Posts: 14 ✭


    Exactly as the title suggests, are laptopsdirect.ie a reliable company.

    I have read a few (lot) of negative comments on them, but they were old posts so I am making this post to see if they have got their act together scince?

    So anyone who has had dealings please tell if it was good or bad.
    I am thinking of buying an Acer Aspire 6920G laptop from them, they seem to be the cheapest place to buy anywhere so this is why I am attracted to buying from them.

    Many thanks.


Comments

  • #2
    NinjaTruncs
    Registered Users, Registered Users 2 Posts: 2,528 ✭✭✭NinjaTruncs


    I bought a laptop for my cousin from them, i hadn't any problems while buying and he hasn't had any issues with it.

    4.3kWp South facing PV System. South Dublin



  • #3
    patzer117
    Closed Accounts Posts: 288 ✭✭patzer117


    i had a bad experience with them, but I know a few people who've had fine experiences. I bought an acer laptop which was Damaged on Arrival, and they did nothing to fix it, kept telling me to contact acer, which was a huge pain in the ass... later on when the laptop broke entirely I got the same response, that it wasn't their problem...


  • #4
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    patzer117 wrote: »
    i had a bad experience with them, but I know a few people who've had fine experiences. I bought an acer laptop which was Damaged on Arrival, and they did nothing to fix it, kept telling me to contact acer, which was a huge pain in the ass... later on when the laptop broke entirely I got the same response, that it wasn't their problem...

    That's pretty much the same story I've heard about them from several places. Seems that if it works, you laughing, but if you have a problem, you're on your own. Personally, I wouldn't touch them for this reason alone. Sure it's cheap, but how cheap is it when you end up throwing the laptop in the bin?


  • #5
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    jor el wrote: »
    if you have a problem, you're on your own.

    Which is illegal, the merchant must supply merchantable goods.


  • #6
    timbel
    Registered Users, Registered Users 2 Posts: 256 ✭✭timbel


    I bought a Dell laptop off them last year - quick delivery and no problems with it (so far).


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  • #7
    craichoe
    Closed Accounts Posts: 2,706 ✭✭✭craichoe


    patzer117 wrote: »
    i had a bad experience with them, but I know a few people who've had fine experiences. I bought an acer laptop which was Damaged on Arrival, and they did nothing to fix it, kept telling me to contact acer, which was a huge pain in the ass... later on when the laptop broke entirely I got the same response, that it wasn't their problem...

    Which is the exact same as Apple products, every retailer will tell you to contact the manufacturer as the retailer can't 'fix' anything. They are not trained to repair products.


  • #8
    The_Conductor
    Moderators, Society & Culture Moderators Posts: 32,286 Mod ✭✭✭✭The_Conductor


    craichoe wrote: »
    Which is the exact same as Apple products, every retailer will tell you to contact the manufacturer as the retailer can't 'fix' anything. They are not trained to repair products.

    They will normally act as a conduit between the customer and the manufacturer, and the customer has statutory rights which can not be extinguished by pawning them off on the manufacturer regardless.......


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