Bug Tracking App?

stevire

I currently use Bugtracker.NET, and its great. I have it locally, but now I want to switch to a public facing server. I have 2/3 hosting accounts but all are on the Linux platform with MySQL. Could anyone recommend a good open source online bugtracker using preferrebly PHP/MySQL? Also the people logging the tickets/bugs will have just basic computer skills, so user friendly is a must.

Had a look at the following apps, but no experience or heard any reviews about them. If anyone can enlighten me on the better ones that's be great!

Bugtracking Apps:
http://www.thebuggenie.com/ - Looks the most user friendly...

http://www.bugzilla.org/

http://dev.mysql.com/downloads/other/eventum/

http://www.flyspray.org/

http://www.mantisbt.org/


- Sorry mods if this is the wrong forum... I reckon Programmers will be most experienced with this kind of application..

aidan_walsh

I've seen a few recommendations for Trac.

Actually in the process of setting up a personal server at home, so probably should look into adding something like this to it Couldn't have been a more timely thread.

Malice

I had to setup one of those for a company I was working with last year. I took a few hours one day to look at a few. My experiences were as follows:

• Bugzilla: I tried and failed to get this set up on a test server. I know pretty much nothing about Perl so I suspect that's where my problem was. I can't even remember exactly what went wrong but after labouring for an hour or so I just gave up.
• Mantis: This was what we went with because it was a breeze to set up compared to Bugzilla. I had WAMP running on the test server so I just installed Mantis, setup some user accounts, projects and issue categories and job done. We migrated it to an Internet-accessible location without any issues either. I'm not sure it's the most user-friendly of applications but like anything, once you're used to it or once you're capable of searching for the answer, you should be fine. I had sales people logging issues comfortably in it once I showed them how.
• Trac: I probably shouldn't bother commenting on this as I didn't get around to installing it once Mantis worked. The fact that it apparently integrates with Subversion and has a wiki built in means I probably should look at it however. Like a lot of things though, it's all about finding the time .

stevire

Just installed and tried the Buggenie... its nice on the eyes, but fairly weak in posting bugs. Difficult to set severities by regular users. The admin area works ok but whats most important for me is the regular users ability to post and give a detailed bug before having to check the details (i.e colour coded posts, program used and build version)

I'm off to try Trac!!

To malice: Will WAMP work against IIS or will it have to be disabled?

Malice

stevire wrote: »

To malice: Will WAMP work against IIS or will it have to be disabled?

Sorry to drag up an old thread but I just noticed I never responded to this post.

What I did was leave IIS running off port 80 and set WAMP running on port 81 so that way neither of them had to be disabled.

stevire

Yeah that's what I did myself, wasn't sure if it could be configured to a different port but it works a treat!

For the record I ended up going with Mantis, its working out pretty well so far..

Cheers for the reply!