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Online store took order and has gone quiet....

  • 09-07-2008 3:13pm
    #1
    sonu
    Closed Accounts Posts: 2 ✭


    Hi,

    Skyperactive.com took an order (on-line) and sent me an email with the order confirmation & details. Note they only supply a few email addresses on the site for contact, no telephone numbers.

    Over the period of 2 weeks, nothing has shown up and I've sent them 3 emails. No-one has responded to any of my emails.

    Has anyone had an experience with this crowd before? Did your package eventually turn up or is it time to walk through their front door?

    Cheers.


Comments

  • #2
    EKRIUQ
    Registered Users, Registered Users 2 Posts: 4,387 ✭✭✭EKRIUQ


    Registrant:
    Skyperactive.com
    North Block, Malt House,
    Grand Canal Quay
    Dublin, Dublin D2
    IE

    If you try directory enquires or the golden pages you might get a telephone number

    Or try here, tell them there email's not working

    Administrative Contact, Technical Contact:
    Skyperactive.com jwalsh@Skyperactive.com

    Mobile Number 00 353 (0) 86 3846061


  • #3
    axer
    Registered Users, Registered Users 2 Posts: 5,517 ✭✭✭axer


    If you paid by credit card and if you don't receive what you paid you with a month then just back charge. Saves a lot of hassle trying to get it sorted with the seller.


  • #4
    sonu
    Closed Accounts Posts: 2 ✭sonu


    On Mon, Jul 14, 2008 at 9:19 AM, Joe Walsh <jwalsh@skyperactive.com> wrote:

    Please accept our apologies for the delay in replying to your email queries.

    Unfortunately we're closing down Skyperactive.com and will not be able to fulfil your order.

    A full refund as been returned on your credit card.

    Again, apologies for the inconvenience this has caused. If you still require Skype equipment may I recommend you purchase from one of the following etailers.

    Skype.com
    ebay
    expansys.ie
    skypestyle.co.uk

    Regards,

    Skyperactive Team
    42 Morehampton Road
    Donnybrook
    Dublin 4


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