Tom Waits disaster!!!

devinejay

Well maybe not for you but...

Like a big gimp I'm after buying a ticket for the Thursday night when I go on holidays that morning. I knew there was only one date I could go, the 30th, but I seem to have got mixed up and thought the 30th was the Thursday.

Anyone experienced something like this before, especially with all this anti ticket touting, name on the ticket business? I'm probably going to contact ticketmaster in the morning, see if I can wrangle a swap. Is this possible?

And worst of all, they were great seats!!!!:eek::(

Drag00n79

Sorry for your trouble man but your thread title nearly caused me a heart attack there in the summer of canceled concerts!

honru

This is the question I've been wondering since the gigs were announced: will there be a way to sell or swop tickets if people are unable to attend the show? Would be a shame if there ended up being a dozen or so empty seats.

I figure there will be some sort of system implemented two weeks or so before the gigs.

Toast

We already had someone on toutless with a similar tail of woe. Hed contacted ticketmaster and been told there is no refunds or anything else. We've contacted Aiken to see if there was any way we could allow face value resales but we've yet to hear back. Its not really looking good for people stuck in similar situations right now. If you hear anything different from ticketmaster please let us know.

niallon

I really don't see why it's not possible for them to allow people to go to a ticketmaster vendor, produce valid ID and organise a bulletin board type thing for said vendor to re sell and reprint tickets. Yes, there is the risk that the vendor will get greedy and sell the returned ticket but in that case, make a localised base trusted by Ticketmaster/Aiken whatever and implement the same system

honru

A quick check across other dates on the tour shows no sign of any possibility of refund, resale or exchange. Looks like this is across the board.

Maybe Ticketmaster will take a page out of the airline industry book and start charging silly money for changing names on tickets... imagine that!

bythewoods

This is quite possibly an AWFUL solution..
*but*
If you can manage to sell your ticket to someone you know, you could give them a form of your ID which states your name but doesn't have a photo on it?

I'm not really up to date with it though to be honest, so sorry if my idea is bloody awful!

devinejay

Thanks for all your replies, although it does seem like I'm fairly stuck. I read the story on toutless, he is also in a rough spot, probably moreso because he stands to loose more money(but he gets to see Tom at least)

My only hope is the fact that I only want to swap, surely if someone else cancels on wednesday there can be no harm in swapping my ticket for his/hers??? But they haven't been too cooperative so far :mad:

I'll let you know what they say when I call them later on. Thanks again!

Delorian

If all else fails and there is nothing you can do, I think you should give the ticket to someone you trust and that looks like you and give them your credit card and ID before you go on holiday. What's the worst that can happen? And if they get in, you can make an arrangement to split the cost (if they're not too pushed about going) or pay the face. And if they don't you take the hit. At least you tried.

BTW, what do you look like?!?

vibrant

Can you contact your credit card company about this - perhaps they could refuse payment to Ticketmaster or something? I thought that if you bought things on certain cards, that you're entitled to more insurance - like, if I book a holiday on my credit card, I get free travel insurance (just found this out by chance, when I was cleaning out my paperwork). Give them a buzz, and best of luck!

devinejay

Thanks again to all replies,

Unfortunately I've had no luck so far. I tried the customer service helpline only to receive an automated message stating "ticketmaster cannot refund or exchange tickets unless the event is canceled" followed by being put through to customer service proper only to have it ring out. I sent emails to both aiken promotions and ticketmaster in the hope of a better response, but it's not looking good.

Vibrant - I wish I could but I paid cash up front!

Delorian - "BTW, what do you look like?!?" Opportunist much?:D Well I'm 18, brown hair, tallish lad so if you spot my twin around (easy now you have that awesome description) ask them if they want to go to see Tom Waits!!!:pac: