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Perlico Broadband

  • 18-05-2008 3:24pm
    #1
    orchidsrpretty
    Registered Users, Registered Users 2 Posts: 2,148 ✭✭✭


    My broadband stopped working last Thursday, so I rang up Perlico tech support. They told me it was a problem with the password and they would reset it and it should be back up and running by Friday. It wasn't, nor is it yet. I have been ringing them every day since and all I seem to be getting is the same story every time- the password needs to be reset. In total the password has been reset 8 times since it broke, they refuse to send me out a new router. Could I request that I am not charged for the duration that it takes to get this problem sorted out or is that just the ways things work?
    About 6 months ago I had the same problem and they sent me out a new router almost straight away.
    Thanks.


Comments

  • #2
    dsane1
    Registered Users, Registered Users 2 Posts: 413 ✭✭dsane1


    did 'nt perlico get taken over by vodafone recently ? maybe thats why there is a difference in service now ..............vodafone style now


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