Eircom Broadband - Blocking Hotmail??

Ronanom

Ever since we changed back to Eircom from BT last week, I haven't been able to access www.hotmail.com

Every other web page works no problem. This is really annyoing as could imagine.

Anyone ever come across this problem? I've rang Eircom and they seem DUMBfounded.

Hank Scorpio

works fine for me , eircom.

cud be a dns problem , have u tryed login.live.com ?

try a diff pc , or try via a web proxy

Ronanom

nuxxx wrote: »

works fine for me , eircom.

cud be a dns problem , have u tryed login.live.com ?

try a diff pc , or try via a web proxy

No, that doesn't work either.

I've tried 3 different pc's / laptops in the same house. Also tried an iPhone but that doesn't work either.

I've tried it through IE, Mozilla, Firefox and another internet viewer aswell as in Linux / Ubuntu.

It's deffo happened because of the changeover from BT to Eircom

grrr

dub45

Are you using the Eircom supplied router or your old BT one?

Try www.opendns.org

The DNS Server addresses for Open DNS are:

* 208.67.222.222
* 208.67.220.220

Cabaal

I'd say its your DNS, do as dub suggested

suppafly

Must something at yur end i suspect. I can access hotmail fine too and i'm also on eircom bb

Ronanom

suppafly wrote: »

Must something at yur end i suspect. I can access hotmail fine too and i'm also on eircom bb

Tried everything above re: dns etc but no good.

Like I said the problem only occured when we changed over from BT to Eircom

Moriarty

Moving to Nets/Comms.

Ronanom: Start -> Run -> "cmd.exe" -> OK. In the window that pops up type in "tracert www.hotmail.com" and press enter. Paste the results back here.

Ronanom

Moriarty wrote: »

Moving to Nets/Comms.

Ronanom: Start -> Run -> "cmd.exe" -> OK. In the window that pops up type in "tracert www.hotmail.com" and press enter. Paste the results back here.

rmacm

Try ipconfig /flushdns from the command line to flush your DNS cache then try to get to hotmail.

Ronanom

rmacm wrote: »

Try ipconfig /flushdns from the command line to flush your DNS cache then try to get to hotmail.

no good m8..

Brimmy

Can you ping the website from command prompt?

Webmonkey

Brimmy wrote: »

Can you ping the website from command prompt?

+1

What happens when you goto http://64.4.33.7/

bushy...

Try this :
1. Start Registry Editor (Regedit.exe).
2. Locate the following key in the registry:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\tcpip\parameters
3. On the Edit menu, click Add Value, and then add the following registry value:
Value Name: EnablePMTUBHDetect
Data Type: REG_DWORD
Value: 1
4. Quit Registry Editor, and then restart the computer.


If it doesn't work , just undo the above and reboot.

My reasoning is if it used to work on BT , something could be blackholing stuff on Eircoms network. Or the new modem is a bit too enthusiastic while pretending to be a firewall

Ronanom

It's not working in windows and now im using linux and that's not working too.

When I click on the above link it just waits and waits and nothing happens..

kneelo

what kind of router/modem are you using??

you should change your MTU to 1492, it defaults to 1500 and when on DSL it sometimes affects browsing to certain websites.

HTH,

Neil

Ronanom

kneelo wrote: »

what kind of router/modem are you using??

you should change your MTU to 1492, it defaults to 1500 and when on DSL it sometimes affects browsing to certain websites.

HTH,

Neil

Incidently, microsoft.com doesn't work either..

dub45

Have you tried resetting the modem? little pin at the back usually - should clear all settings and give you a chance to start afresh.

and could you please tell us what modem are you using - is the Eircom supplied one or what?

Ronanom

dub45 wrote: »

Have you tried resetting the modem? little pin at the back usually - should clear all settings and give you a chance to start afresh.

and could you please tell us what modem are you using - is the Eircom supplied one or what?

It's a Netgear...Eircom haven't sent out one yet - they told us they would have it in our house by the 29th of April - when we rang up yesterday a guy gave us a tracking code for the modem, yet the tracking n umber didn't exist.

Fed upp with them and I want to change back but don't know how tied into the contract we are? Surely if your dissatisified with their service you can change back?

Ronanom

Originally Posted by kneelo View Post
what kind of router/modem are you using??

you should change your MTU to 1492, it defaults to 1500 and when on DSL it sometimes affects browsing to certain websites.

HTH,

Neil




One of the guys has tried this and others like 1400 but nothing.

Incidently, btireland.com doesn't work either

dub45

Why exactly are you fed up with them? The problems you are having are not caused by Eircom if they were everybody would be having them. |Have you tried resetting the netgear?

bricks

Hotmail doesn't seem to work with the version3 beta of firefox for me.
You're not running firefox version3 are you?
Not that I'm complaining, it is a beta version...