More NTL Woes

Duffer2

We're subscribed to the NTL digital service with everything bar the movies, and have the DVR box (a recent upgrade).

This is all lovely, except that three weeks ago they cut the main cable round the corner (I'm in D14) without agreeing a wayleave to move it to, so we've had no service whatsoever since then. Genius move, obviously, and the kind of negligence and lack of planning I would part company with an employee over. But I digress...

Every call to 1908 (and what sweet joy that is) I'm given a new date, usually two days away, for when the prolem would be resolved. We're now less than a week away from the service having been out for a month. :mad:

Obviously I've had enough (long litany of historical issues with NTL, they currently owe me around €300 for services billed and not supplied for one thing - despite having been repeatedly told of the situation) and having had the DVR for a while I know the Sky+ system is much better too. Naturally I shall now be migrating to Sky posthaste. My question is, given that it is NTL who have effectively stopped supplying me with the service, is it fair to say they are in breach of contract and as such the month's cancellation notice should not apply?

chuckin007

same story for NTL in lucan. Broadband down for over 4 weeks now. Everyone I talk to gives me a different story.