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BT Ireland / iol Email server down

  • 03-05-2008 1:49pm
    #1
    nowuckenfurries
    Registered Users, Registered Users 2 Posts: 491 ✭✭


    Heads up incase anyone is waiting on an important email using iol/BT

    I've been on the phone to BT, The iol mail server is down, emails can be sent but not recieved.. :( The tech guy I spoke to does not know when the issue will be resolved !!

    No emails since 21:00 Hrs last night!! :(


Comments

  • #2
    byte
    Moderators, Regional North West Moderators Posts: 19,157 Mod ✭✭✭✭byte
    byte


    Damnit, I've 2 important IOL addy's. Hope it's fixed soon

    Thanks for the heads up.


  • #3
    guano_jim
    Registered Users, Registered Users 2 Posts: 119 ✭✭guano_jim


    you think they would have the wit to post some info on their homepage... muppets!


  • #4
    hawthorn
    Registered Users, Registered Users 2 Posts: 278 ✭✭hawthorn


    Yes some info on the website would have been nice. Im just in (3am) and I had actually received 3 emails a few minutes ago. I sent one to myself and it also came. But the ones that were sent earlier during Saturday havent arrived. I wonder are they gone forever......???

    thanks

    h


  • #5
    Marlow
    Registered Users, Registered Users 2 Posts: 14,555 ✭✭✭✭Marlow


    hawthorn wrote: »
    Yes some info on the website would have been nice. Im just in (3am) and I had actually received 3 emails a few minutes ago. I sent one to myself and it also came. But the ones that were sent earlier during Saturday havent arrived. I wonder are they gone forever......???

    Well, there's a simple reason for that:

    When the mailserver goes down, it doesn't accept any mails anymore.
    The originating servers then back off for x amount time.
    As that time is set individually, it might vary.

    Result: It can take a few hours before the originating servers retry to deliver.

    Note to BT: Why didn't ye guys have a backup MX ?? (used to store mails in the interim, if the primary fails)

    /Martin


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