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Getting letters and threats from a debt collection comp.

  • 28-04-2008 9:30am
    #1
    workaccount
    Closed Accounts Posts: 2,460 ✭✭✭


    Hi,
    I got a package from America there a few months back which worked out around €60.

    It was shipped with fedex and they paid customs. Then they sent me a letter saying I owned them €28. So they decided to add on there own little charge on top of VAT.

    Why should I pay them? What gives them the right to demand that money off me and get a debt. collection company onto me. I never entered into any contract with them.

    Please can somebody advise. Since I got these letters from the debt. collectors they are now demanding a settlement or €78....wtf like?


Comments

  • #2
    jenizzle
    Hosted Moderators Posts: 6,817 ✭✭✭jenizzle


    They payed your customs charge for you, now they want it back. You're not paying them, you're paying the government!! I dunno where they got the €78 from though


  • #3
    niceirishfella
    Closed Accounts Posts: 5,538 ✭✭✭niceirishfella


    Where is the company that supplied you based - is it in the states?
    Where is the Debt Collectors based - is it too in the states?

    if so, Tell them to go and swing for it - they cant touch you - not in your juristiction.


  • #4
    Beano
    Closed Accounts Posts: 3,357 ✭✭✭Beano


    niceirishfella wrote: »
    Where is the company that supplied you based - is it in the states?
    Where is the Debt Collectors based - is it too in the states?

    if so, Tell them to go and swing for it - they cant touch you - not in your juristiction.

    Except the debt collectors will be Irish. The OP owes the money to Fedex. Dont deal with the debt collectors at all, pay the money directly to Fedex.


  • #5
    niceirishfella
    Closed Accounts Posts: 5,538 ✭✭✭niceirishfella


    OP, do what you want and you see fit but i had this situation before. - this is the usual BS that fedex do.
    I had this instance with Franklin covey in the US who sent me Diary inserts for my time manager...........anyways, then fedex hit me for more cash in the same way.

    I told them to F off (politely) - saying that it was not stated up front and that i had no contract with them and it was franklin covey i was dealing with.

    I Never heard about it again, and thats 5 years ago.
    People are mugs..........they'll try anything on.


  • #6
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    workaccount wrote: »
    Why should I pay them? What gives them the right to demand that money off me and get a debt. collection company onto me. I never entered into any contract with them.
    Customs and Excise give them the right to collect VAT and duty for incoming parcels, there's nothing you can do about this as it must be paid. Unfortunately, they also have the right to add up to 15 euro admin fee too, which is ridiculous, the fee should be capped at around 5 euro (which is what An Post applies). You do have to pay this too, but since you didn't, they're perfectly entitled to outsource the debt.
    Please can somebody advise. Since I got these letters from the debt. collectors they are now demanding a settlement or €78....wtf like?
    I guess the debt collector is also adding a fee, bringing it up to €78.
    jenizzle wrote: »
    They payed your customs charge for you, now they want it back. You're not paying them, you're paying the government!! I dunno where they got the €78 from though

    While part of it does go to the exchequer, most of this is now fees and admin charges.

    It might be too late to try paying Fedex directly, they have outsourced the debt and may no longer accept your payment.


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  • #7
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    niceirishfella wrote: »
    I told them to F off (politely) - saying that it was not stated up front and that i had no contract with them and it was franklin covey i was dealing with.

    Not particularly good advice. Regardless of who your contract is with, you are the importer of goods when you have anything brought in from outside the EU. You are therefore liable for VAT, additionally customs and excise duty may also be applicable.
    I Never heard about it again, and thats 5 years ago.
    People are mugs..........they'll try anything on.

    Customs and Excise are a very powerful agency, so if you think it's worth the risk not to pay the VAT then be that on your own shoulders.


  • #8
    niceirishfella
    Closed Accounts Posts: 5,538 ✭✭✭niceirishfella


    Jor el,
    I dont give a toss about your opinion on my thoughts on the matter. I have direct experience of this matter on a small scale and a rather large scale - and its up to the OP to do what they want to do.
    I did say in my earlier post "OP, do what you want and you see fit"
    I'm not offering advice - just background to my experience.


  • #9
    workaccount
    Closed Accounts Posts: 2,460 ✭✭✭workaccount


    jor el wrote: »
    Customs and Excise give them the right to collect VAT and duty for incoming parcels, there's nothing you can do about this as it must be paid. Unfortunately, they also have the right to add up to 15 euro admin fee too, which is ridiculous, the fee should be capped at around 5 euro (which is what An Post applies). You do have to pay this too, but since you didn't, they're perfectly entitled to outsource the debt.


    I guess the debt collector is also adding a fee, bringing it up to €78.



    While part of it does go to the exchequer, most of this is now fees and admin charges.

    It might be too late to try paying Fedex directly, they have outsourced the debt and may no longer accept your payment.

    I don't mind paying the VAT....never did. It's the admin charge that had me fuming and is the reason I have left it so long.


    The debt collector said something about a settlement..how about I pay the VAT...they f8ck off. I never use fedex again.


  • #10
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    niceirishfella wrote: »
    Jor el,
    I dont give a toss about your opinion on my thoughts on the matter. I have direct experience of this matter on a small scale and a rather large scale - and its up to the OP to do what they want to do.
    I did say in my earlier post "OP, do what you want and you see fit"
    I'm not offering advice - just background to my experience.

    If you're not offering advice, or advocating an action, but only recanting your own experience, then why bother posting at all? Your experience would be taken by any reasonable person as advice, regardless of whether you meant it as such or not.
    workaccount wrote: »
    I don't mind paying the VAT....never did. It's the admin charge that had me fuming and is the reason I have left it so long.


    The debt collector said something about a settlement..how about I pay the VAT...they f8ck off. I never use fedex again.

    Your only option is to contact Fedex directly. They may be unwilling to discuss it now or accept the VAT payment, then again, they might. You could say you sent a cheque off in the post, and ask them to re-bill you for the original amount now. I don't think you'll get away from the 15euro fee though.


  • #11
    niceirishfella
    Closed Accounts Posts: 5,538 ✭✭✭niceirishfella


    jor el wrote: »
    If you're not offering advice, or advocating an action, but only recanting your own experience, then why bother posting at all? Your experience would be taken by any reasonable person as advice, regardless of whether you meant it as such or not.


    WRONG! you're assuming that people here don't have a brain and can't make up their own mind of the course of action to take.........Typical MOD!


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  • #12
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    niceirishfella wrote: »
    WRONG! you're assuming that people here don't have a brain and can't make up their own mind of the course of action to take.........Typical MOD!

    What is your problem? The OP asked for advice, you posted what looks like advice. I made no assumptions about people not having brains, I see I was wrong about that now.


  • #13
    workaccount
    Closed Accounts Posts: 2,460 ✭✭✭workaccount


    jor el wrote: »
    Your only option is to contact Fedex directly. They may be unwilling to discuss it now or accept the VAT payment, then again, they might. You could say you sent a cheque off in the post, and ask them to re-bill you for the original amount now. I don't think you'll get away from the 15euro fee though.

    I think I'll do this and avoid fedex like the plaque for the rest of my life while making it my mission to warn ppl from getting ripped off by them.

    Cheers for the advice.


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