Internet down advice please.

PowerHouseDan

All of a sudden my internet went down. My dsl light is on but cannot connect to the internet ran the troubleshooting and got ppp server connection failed. I am with Utv internet, is it my side or there? Really need the internet they support is closed

Auvers

PowerHouseDan wrote: »

All of a sudden my internet went down. My dsl light is on but cannot connect to the internet ran the troubleshooting and got ppp server connection failed. I am with Utv internet, is it my side or there? Really need the internet they support is closed

that happened to me last night but was back when I tried again about 10 this morning, on the Swords exchange with BT

PowerHouseDan

Yeah well i doubt its my exchange as down as i am using my neighbours net they are with eircom. Anyone else ever have the same problems. Have reset the modem double checked everything.

Onikage

Seems to be a problem with utv at the moment.

MarkR

My utv is fine in Shannon.

maximus02

When I came to use my PC about 30 mins ago (app. 4:30pm) I could not connect to Internet (UTV Clicksilver). I noticed the DSL was off on router. I rebooted the router and it was fine.

PowerHouseDan

my dsl light is on its my internet i cant get connected to

Onikage

It's back in westmeath, was gone for about an hour I'd say.

Creamy Goodness

my bt went down about 30 minutes ago, i resetted my router and modem and everything was dandy again.

PowerHouseDan

mine has been gone now for about 3 hours or so. Just when i was going to book tickets for the Heineken cup semi final!

Sconsey

If the dsl light is off on your modem then it's probably a fault with the phone line/filters. Try the usual, swap filters, unplug the phone, etc.

If the dsl light is on, check can you connect to the modem, you can check the status of your connection. If it says you have no connection then probably utv service has fallen on it's arse.

If it says you are connected but don't have any internet access then it's probably the utv DNS server(s) that are down. You do have internet access it's just that you can't resolve the url's to ip addresses. There are a number of public dns servers that you could use, you set them in the TCP/IP properties in network connections on your computer.

PowerHouseDan

it came back at 8pm tonight . they cost me 60 euro by booking flights late. thanks for the replies.

hobie

My BB just packed up 5 minutes ago ..... County Clare

this being posted using Dial-up .... haven't used it for years ......:cool:

edit ..... BB just came back up again after about 10 - 15 minutes down time .... wierd

cormie

My utv is still down, Dun Laoghaire

Been down since about 5 I think

Aepos

Hi my UTV connection went down yesterday afternoon and is still down. DSL light on and router says connected. Rang UTV this morning after half an hour wait they didn't seem to know anything about the problem.......

With luck it may be up this evening.....Thank goodness I don't rely on the service to make a living.

Aepos

PogMoThoin

My Eircom has gone down for 10-15mins both yesterday and the 2 days before.

CH3OH

I'm with Eircom and my broadband was down from around 16 :30 yesterday. It was back this morning.

ZygOte

mine was down last night at home (eircom) in dalkey,

looks like eircom had some big issue last night.

revolver2k

I'm on eircom, Beggars Bush exchange, and had no connection from around 10 last night. I've not had a chance to check if it's back to normal as typing this in work...

papillon66

I have Eircom also and couldn't connect from4.30pm yesterday until I went to bed las night(2 or 3am)...Didn't check this morning...hopefully will be ok I'll go home...(thought I didn't pay the bills...but apparently that's not yet the problem :rolleyes:)

Demondaze

Seems to be a problem with utv at the moment.

How big a problem?

I was thinking of signing up to Clicksilver, but if it's a terribly unreliable service...

whiterebel

My UTV was gone from bloody Friday morning, and only back on today. Never usually a problem, though.

L31mr0d

Auvers wrote: »

that happened to me last night but was back when I tried again about 10 this morning, on the Swords exchange with BT

Same thing happened to me Auvers, but its been happening for the past few days. My internet is down when I come home from work and then comes up at around 10pm. It's happening on too many days for it to be coincidence. I contacted BT support and they weren't really helpful, first I was passed around between 5 or 6 people (due to being switched over to a business line in the next few days) as they where confused as to if I needed to talk to residential or business, or accounts or tech and 1 tech person who kept trying to convince me I didn't have broadband with them and that it had been disconnected in December :rolleyes:

Finally when I got through the guy hadn't the foggiest why my line was down. He kinda seemed a bit miffed that I knew about routers and had already tried all the obvious options leaving him with nothing to recommend. He made up something like "its because you are being moved from residential to business" which is a crock tbh. I was assured by BT that i'd experience no down time with the switch over as my line wasn't being changed at all, only my account details on their end where (i.e. i'd be assigned a static IP and my cap would be removed)

I almost expect my internet to be down again this evening, if it is i'll probably be on some time after to 10pm when it comes back up to confirm :mad: