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ive a stupid question to ask!

  • 02-04-2008 10:12pm
    #1
    Registered Users, Registered Users 2 Posts: 1,618 ✭✭✭


    i have bt broadband and have been trying to check my usage amounts by entering the same username and password as i do to check my online bills on this page, but i cant actually log in.

    do i have to set this up seperately or have i missed something?

    and its the 2mb month package in case your wondering

    any help guys? thanks!


Comments

  • Users Awaiting Email Confirmation Posts: 827 ✭✭✭Phlann


    The username and password for the usage stats are the same as the ones you used to set up your router, it's not the same as the details you use for accessing your bill.

    If you've forgotten (which I've done pretty frequently) you can ring them up and ask them to reset the password.


  • Registered Users, Registered Users 2 Posts: 1,618 ✭✭✭Ideo


    cool thanks, ill give them a call tomorrow so!


  • Registered Users, Registered Users 2 Posts: 26,584 ✭✭✭✭Creamy Goodness


    you need to drop the @btbb for the username though

    so for example:

    u/n: joebloggs
    p/w: joebloggs


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