Warranty on Engine & Gear Box

DubPsycho · 01-04-2008 7:37pm #1

I recently purchased an Audi A4 2002 which was covered with a 3 month engine and gear box warranty. Since the first day I have had ongoing problems from a cracked front fog light which when buying the car I was told would be fixed in a few days and would take 5 minutes to fit. The few days turned into 3 and a half weeks and 20 calls later. I got one key and was told if I wanted a spare it would cost approx. E80.00 minimum.

I then had a warning to say the car needed to be serviced which the garage promised was already done so they just reset the onboard computer to say it was done.

Then when I had the car for 2 and a half months the car was making a high pitched screech and when I went back to the garage they squirted oil around the engine and said that should do the "job" when I called them back to say it had gotten worse I was told sorry but we have to charge you regardless of the warranty. A friend said it could be the fan belt needs tightening but a garage has to do the work.

Can anyone please tell me if it is the fan belt would be covered by the warranty.

Any advice would be greatfully appreciated.

Atomic Pineapple · 01-04-2008 7:45pm

fan belt wouldn't be covered by warrenty as its a servicable part as far as i know

mickdw · 01-04-2008 7:52pm

There is no high pitched sound that should need oiling in the engine bay. This sounds very dodgy. Fan belt would not be a major issue but not covered under warranty.
Also I would advise that you get your second key if you have not already done so.

Run_to_da_hills · 01-04-2008 7:53pm

draffodx wrote: »

fan belt wouldn't be covered by warrenty as its a servicable part as far as i know

Definitally not covered just like wear and tear on a set of tyres. It may only need tensioning which is a 5 minute job. The only comeback you wouold haver on him is if he said it was serviced with new belts. Re other problems there is not much you can do if you do not have them in writing.

DubPsycho · 01-04-2008 8:04pm

Thanks for the speedy replies guess ill have to fork out the cash (just not to them)

DubPsycho · 04-04-2008 7:54pm

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DublinDilbert · 04-04-2008 10:14pm

The alternator is most definitely part of the engine, and should be covered by any warranty. They are chancing their arm...

Put every detail down in writing & dated, even let them know that you have records of all the goings on back and forth!

If they won't fix the alternator, get it fixed and take them to the small claims court. Having every thing in writing will help.

Warranty on Engine & Gear Box

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