Who are the biggest culprits?

gortinseguaire · 31-03-2008 8:42pm #1

We all know that annoying music that plays down the phone while you are waiting to get connected to an operator, but what departments/businesses/companies are the biggest culprits?

Let's try and compile a good list and vent our frustrations!

e.g. 1. Eircom 12mins

Rb · 31-03-2008 8:44pm

The revenue and 123.ie's hold music are by far the most annoying I've ever come across.

kerash · 31-03-2008 8:45pm

BT, hate them.

At least 30mins wait when i had dealing with them. Oh and then you might get cut off. Assholes

31-03-2008 8:48pm

RSA......30-45 minutes of voiceovers from RSA ads.

orestes · 31-03-2008 8:48pm

ntl

You just can't have a list of annoying customer service things without mentioning them :mad:

Hang on, are we talking about how long they leave you on hold here or how annoying the music is?

gortinseguaire · 31-03-2008 8:49pm

But how long do they keep ye waiting?

Miss Fluff · 31-03-2008 8:50pm

NTL :mad:

Ruu_Old · 31-03-2008 8:51pm

Sky, then you get a hold of someone who you can't understand. Fan-bloody-tastic.

kittensoft1984 · 31-03-2008 8:56pm

11811

i call them for my job at least 10 times a day.

either that or any company that have their own benefits on their hold music.

just pure annoying!!

gortinseguaire · 31-03-2008 8:58pm

Never rang NTL, they must be bad, what are we talking about roughly?10 mins?

kerash · 31-03-2008 9:01pm

kittensoft1984 wrote: »

11811

Oh jays, how could i forget, i rang dem shower today, she give me the wrong number, point is, they got some message at the part where you say yes or no (if you want the number) if you dont say it quickly enough the auto voice keeps going:mad: costing you more money....:mad:

dotsman · 31-03-2008 9:10pm

NTL without a doubt. Over the space of 2 months, I rang them at least a dozen times. The longest wait was over 40 minutes. The average was around 15-20.

And when you do get through to the rep(monkey), they have no details of all the previous calls, so you have to give them the info all over again, just to be told that they can't resolve it and an engineer will "call back". Funny thing is, not once did anybody ever call me back (even when I stopped paying the bills in protest, they just cut me off after 6 months without querying it!)

Jonathan · 31-03-2008 9:15pm

Meteor just play Every Breath You Take by Sting on an endless repeat :mad: :mad: :mad:

Who are the biggest culprits?

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