JUST CANNOT connect to the Netopia Router With Eircom....

IT Loser

......the first laptop I connected in the house went on a dream, and has stayed connected, full wireless connectivity.

However, my own computer JUST WILL NOT CONNECT!!!

I can see the SSID, full signal, no problem.

Hook in the Ethernet from the router...yep, full connectivity.

Put the wireless key in, she "connects"....no problem. But thats it. No information received, just sent. Pages don't open, no Skype, no Limewire.

But if I double click on a unsecured network from down the road- presto, I'm on. I am using this network right now to post this SOS....seeing as my own don't work.:mad:

Thanks.

IT LOSER.

jshan

You need to configure wireless card on PC with WEP code or try to configure netopia box to accept wireless connections by MAC address only. to do the latter you will need to write down MAC addresses first. Right click on network icon, click support, click details and write down physical address.

IT Loser

jshan wrote: »

You need to configure wireless card on PC with WEP code or try to configure netopia box to accept wireless connections by MAC address only. to do the latter you will need to write down MAC addresses first. Right click on network icon, click support, click details and write down physical address.

Hello Jshan thanks for your reply and help, just another question- why won't my laptop hook up to the wireless from Eircom when I have the SSID and the Key, but I can hook up to some unsecured wireless from down the road with no difficulty at all??? And why can't I connect to the wireless when other people in the house have their laptops connected with no difficulty whatsoever, using the method prescribed in the manual???

Cheers again, I will try and follow the instructions you gave.:cool:

jshan

If I remember rightly you usually have choice to use windows wireless connectivity or to use software for the wireless card itself. On initial setup use the software that came with the wireless card & then switch to windows. Hope I'm not confusing you!

IT Loser

jshan wrote: »

If I remember rightly you usually have choice to use windows wireless connectivity or to use software for the wireless card itself. On initial setup use the software that came with the wireless card & then switch to windows. Hope I'm not confusing you!

Card is built in:mad:. I mean this really should not be such a drag. I am using the default or so-called "Factory-Reset Only" wireless key to get "connected".......its not like I have gone off on a tangent and confused the ****e out of the system. This happened the last time and I had to sit in front of the router connected via the ethernet to get things going but even then that was different- I was dropping the wireless alltogether then.

The difference this time is that I am "connected" and can see the SSID, perfect signal, but NO information is being received, and only packets are being sent.

jshan

Check that the wireless device is enabled in hardware settings & check firewall settings. Did it accept the first WEP key thats listed on the netopia wireless settings. If it didn't check that letter o's & number 0's are not confused.

Little-Devil

The fact you can see the wireless and connect a laptop to the Netopia using the wireless option proves the Netopia is not faulty.

I would suggest you change the wireless channel on the Netopia in the wireless settings. Im pretty sure this will fix the problem

IT Loser

Little-Devil wrote: »

The fact you can see the wireless and connect a laptop to the Netopia using the wireless option proves the Netopia is not faulty.

I would suggest you change the wireless channel on the Netopia in the wireless settings. Im pretty sure this will fix the problem

Hi and thanks.

Does this mean that I should reconnect the computer to the netopia {which I didn't suspect of being faulty} via the ethernet, go into http://192.1 etc and then into wireless settings, and change the "wireless channel"???

What number do you suggest?

For what it is worth, the other problem I have is that when I try to get into MSN usingmy dud connection, the MSN troubleshoot informs me that there is a problem with my gateway. Of what significance is this??

By the way, the "wireless channel" and the "key index number {1-4}" are two different things right??

cheers!

IT Loser

jshan wrote: »

Check that the wireless device is enabled in hardware settings & check firewall settings. Did it accept the first WEP key thats listed on the netopia wireless settings. If it didn't check that letter o's & number 0's are not confused.

Oh it accepts the key alright, and instantly.

Brief pause, acquires network address, and bang its on.

Firewall was disable last night to see if that worked, it didn't!!

Wireless device is enabled, I know this because when I try to disable it, it tells me it can't.:eek:

jshan

Anyone in the house using anti virus software that has network controls on it?

Little Devil might be right, sometimes if you change the default channel on netopia it can work. you could move up or down one channel.

Little-Devil

IT Loser wrote: »

Hi and thanks.

Does this mean that I should reconnect the computer to the netopia {which I didn't suspect of being faulty} via the ethernet, go into http://192.1 etc and then into wireless settings, and change the "wireless channel"???

Yes exaclty i would go to the PC connected with ethernet and go to 192.168.1.254, expert mode, yes to enter and wireless and change the channel. Its different for everyone what channel to select but if at say ( 11 ) try channel 4 or 6 and so on. It sounds like some interference or the wireless signal is not strong enough even though you can see it hence the reason to change the channel.

IT Loser

jshan wrote: »

Anyone in the house using anti virus software that has network controls on it?

Possibly, but there is only one other user and they connected instantly with NO modifications to their Anti-V software/programmes.

jshan wrote:

Little Devil might be right, sometimes if you change the default channel on netopia it can work. you could move up or down one channel.

I seem to remember at a different address I had this same problem,and changed the channel thing to 4 {i actually cycled thru them and watched it connect, then drop, then hold on 4} the difference here though is that in the earlier instance I had full connectivity followed by a total collapse, here I appear to have some sort of permanent quasi-connectivity.

Still,soon as I can get into the fucc!ng sitting room and get near the router I will hook up and cycle the channels.

Thanks for your help fellas!!!

If you have any more ideas just let me know. I am not called "IT LOSER" for nothing!!!

Little-Devil

IT Loser wrote: »

If you have any more ideas just let me know. I am not called "IT LOSER" for nothing!!!

Try this and post back results,

Go to start>run and type CMD> click ok. You open your dos prompt. Then try ping the router by typing the following ping ( space bar)192.168.1.254 and press return.

irlrobins

Ignore what jshan has said. I know he's trying to help, but he's leading you astray.

From my reading of your posts, it sounds like you can connect to the router using wireless, but that you can't view any websites, etc.

So the next step would be see at what point the connection to external sites failed. To do this, follow the steps in FAQ 5 here. See who you get on and post back the results of each step. This will help us to determine what might be the issue.

IT Loser

Little-Devil wrote: »

Try this and post back results,

Go to start>run and type CMD> click ok. You open your dos prompt. Then try ping the router by typing the following ping ( space bar)192.168.1.254 and press return.

Hi again, I can't even get "onto" the network anymore and thus I can't run the CMD test. I put the wireless key in and the programme just churns away before giving up.

I have tried to change channel in the wireless settings, still no joy.

Sorry to be such a pain.

"Please Wait While Windows Connects to the Network..........Connecting................" :rolleyes:

IT Loser

Okay, the latest is that I am not being assigned a network address and that this is why there is limited connectivity. So, how do I go about getting this fixed? Cheers. :cool:

Little-Devil

IT Loser wrote: »

Okay, the latest is that I am not being assigned a network address and that this is why there is limited connectivity. So, how do I go about getting this fixed? Cheers. :cool:

I am sure you have checked already, but make sure your WEP key is correct, its case sensitive remember so double check.

Your close though

IT Loser

IT Loser wrote: »

Hi again, I can't even get "onto" the network anymore and thus I can't run the CMD test. I put the wireless key in and the programme just churns away before giving up.

I have tried to change channel in the wireless settings, still no joy.

Sorry to be such a pain.

"Please Wait While Windows Connects to the Network..........Connecting................" :rolleyes:

Little-Devil wrote: »

I am sure you have checked already, but make sure your WEP key is correct, its case sensitive remember so double check.

Your close though

The Wep is correct. I have tested it so many times now that it has to be. I have checked in the Netopia settings and I am using the factory one to make sure there are no mix ups. I have dickied around with the channels and have settled on 10- this finally threw up an error message about being assigned a network address, or lack thereof.

Little-Devil

IT Loser wrote: »

The Wep is correct. I have tested it so many times now that it has to be. I have checked in the Netopia settings and I am using the factory one to make sure there are no mix ups. I have dickied around with the channels and have settled on 10- this finally threw up an error message about being assigned a network address, or lack thereof.

Ok, i think you should try change the security to WPA on the netopia, not much else i can think of if this fails. The password should be at least 8 characters long.

You did check WEP was set to 128-bit ?

IT Loser

Little-Devil wrote: »

Ok, i think you should try change the security to WPA on the netopia, not much else i can think of if this fails. The password should be at least 8 characters long.

You did check WEP was set to 128-bit ?

Yes, 26 character, 128 bit security.

I am a lodger in a house, the landlady {occupier} is paying for the set up, I put her computer on wireless, it works grand, I am now trying to get set up on the same settings, no joy.

On every wireless network I have ever set up it is the exact same. You get the first one on dandy and then the arse falls out of it.


I really couldn't be arsed any longer- I mean its supposed to be as simple as clicking on an SSID and putting in your key. I've done all that and all I get is some story from the computer about Network Addresses and "Limited Connectivity".

:mad::(:rolleyes:

MarkR

Time to narrow down where the fault is. Delete any wireless profiles on your computer. From another computer or using an ethernet cable, connect to the router. Disable security (temporarily) on the wireless network. Save close etc.

Disconnect ethernet and scan for your network. Connect. If it does connect and pages load etc then you know that there is something wrong with the security side of things.

If you still can't connect, try pinging the router at 192.168.1.254. If that works ok, check your tcp/ip settings to make sure that dhcp is enabled and that you haven't entered a dns server. Test again.

If you can ping but still can't get online, enter a dns server into the tcp/ip properties. Usually the router should be giving you this, but try anway. Eircom's is 213.94.190.194

Just noticed your last line. This could be your router only allowing a certain number of dhcp leases, or a static ip address set in your laptop that's already in use?

Little-Devil

IT Loser wrote: »

all I get is some story from the computer about Network Addresses and "Limited Connectivity".
:mad::(:rolleyes:

This means the IP address is staring with 169 which is incorrect. I think your only option is either change the security to WPA or disable it which is not a wise move either.

MarkR

If the ip address is starting with 169 it's you not getting a proper ip address from the router. Check dhcp server to see if it cuts off after a few allocations..

IT Loser

MarkR wrote: »

If the ip address is starting with 169 it's you not getting a proper ip address from the router. Check dhcp server to see if it cuts off after a few allocations..

Okay- I am connected now on the wireless. Guess what...i changed nothing, did nothing. Just seemed to connect- it did this last night so lets wait and see. Pages are a bit clunky to load.....

IT Loser

Okay....pinged the address in question using the CMD command

here are the results....

sent =4 received =2 loss=50%

This piece of info was divulged after two "timed out" notifications.

MarkR

Slow pages mean flatmates with pr0n! Shouldn't be losing any packets in a ping really. Try changing your ip address to a static one in the right range, like 192.168.1.anything from 1-253 assuming nothings blocked off or in use. If there are 5-6 people using the modem (include other devices with network cards like games consoles etc) so maybe .15 or something. Put in gateway as 255.255.255.0, and gateway as 192.168.1.254. Enter the dns server I mentioned above and see what that does for you.

IT Loser

Okay,, I have just endured more ****e, tried to sign in on MSN.....and MSN failed. MSN then offered a troubleshoot....DNS, WIRELESS, GATEWAY all passed the test that MSN offered-but what failed was "KEY PORTS"

MSN offered to "repair" this so I took the "repair" option....and everything clicked into place.

Its still clunky as hell, with packets being lost Left and Right and graphics failing to load, but it seems to be working

IT Loser

MarkR wrote: »

Slow pages mean flatmates with pr0n!

Nah...the only smut-monger here is Mise Me Fein.

Connection just dropped again and reconnected of its own volition. Using MSN as my Canary so to speak. If there is a gripe, MSN will be the first to go down.

IT Loser

Still losing 50% of packets sent.

IT Loser

Alright, seems some sort of normalcy has been restored. 100% of packets received, data downloaded finally exceeds data uploaded. I guess the acid test will be shutting down and restarting when somebody else is already on the wireless on a different computer.

IT Loser

Arraaaa....for the love and honour of Mike....all is lost again. Can't connect AT ALL to the Wireless, put the key in and it just churns away and away......doesn't connect. I wouldn't mind only I enjoyed a perfect period of activity, youtube was streaming, pings were coming back 100%, now it just seems to have plutzed again. If anybody reading this sees any pattern or the symptoms of an underlying problem I would be glad of assistance, cheers.

Little-Devil

IT Loser wrote: »

Arraaaa....for the love and honour of Mike....all is lost again. Can't connect AT ALL to the Wireless, put the key in and it just churns away and away......doesn't connect. I wouldn't mind only I enjoyed a perfect period of activity, youtube was streaming, pings were coming back 100%, now it just seems to have plutzed again. If anybody reading this sees any pattern or the symptoms of an underlying problem I would be glad of assistance, cheers.

It may be a issue with wireless card built inside your laptop.

IT Loser

Little-Devil wrote: »

It may be a issue with wireless card built inside your laptop.

But how could it be, amn't I here on next doors wireless surfing away like Patrick Swayze in Point Break, dude?:pac:

That said, I accessed my driver and noticed that the Channel selected in the settings of the driver did not match the channel selected in the wireless settings in the router.

thats my computer-control panel-system/hardware settings-device manager-network adapter-intel wireless-adhoc channel= 10.

Don't know if this makes sense but thanks for sticking with me!

Little-Devil

IT Loser wrote: »

Don't know if this makes sense but thanks for sticking with me!

Do you know if you are using windows to control the wireless conneciton?

Control panel>Networks connections > Right click wireless connection > select properties> Select changed advanced settings on bottom left > select wireless > tick the box that says use windows to control wireless. Also preferred wireless networks remove everything but your own wireless connection.

IT Loser

Little-Devil wrote: »

Do you know if you are using windows to control the wireless conneciton?

Control panel>Networks connections > Right click wireless connection > select properties> Select changed advanced settings on bottom left > select wireless > tick the box that says use windows to control wireless. Also preferred wireless networks remove everything but your own wireless connection.

Yup, windows controls my wireless and all the other possible wireless connections have been scoured. I am now going to try again. Thanks for bearing with me.:cool:

Little-Devil

IT Loser wrote: »

Yup, windows controls my wireless and all the other possible wireless connections have been scoured. I am now going to try again. Thanks for bearing with me.:cool:

Is the Netopia beside another wireless device like a cordless telephone? if so try moving them apart from each other. That failing i really dont know, i need to be there myself and check. Did you go through each wireless channel on the netopia?

IT Loser

Nah, no joy. On two occassions it even said I was out of range of the SSID.....and it showing me 5 bars all at the same time. I wouldn't be surprised if somebody somewhere wasn't taking the mick. Only this morning I worked with a programme that allowed me to generate WEP keys for Eircom SSID's. Maybe the router just needs to be turned off and on again. I'm truly beat. What gets me is that the shagger worked perfectly for an hour this evening.

IT Loser

Little-Devil wrote: »

Is the Netopia beside another wireless device like a cordless telephone? if so try moving them apart from each other. That failing i really dont know, i need to be there myself and check. Did you go through each wireless channel on the netopia?

Yah its right beside the cordless telephone. But then why does the other wireless connection work.??

I went thru the channels...I think I settled on 10, and that worked, eventually, and by accident, for an hour.:mad:

Sure, leave it. I won't be wasting much more time on it so neither should you!!!:D That said if you think of anything I would be grateful to hear about it. Cheers, IT LOOSAH!

cathy01

your MSN KEY PORT is because of your firewall.

IT Loser

cathy01 wrote: »

your MSN KEY PORT is because of your firewall.

Sorry??? I don't get you....

About MSN, I used it to try and connect, safe in the knowledge that it wouldn't. When it didn't, MSN would run a troubleshooter, and returned error messages pertaining to Key Ports and Gateways.

When prompted to fix these, it did, and I stayed fully connected for an hour.

Then the whole thing collapsed again. I am not sure what the relation is.

thanks.:cool: