Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Eircom Broadband losing sync (5-9p.m)

  • 18-03-2008 5:06pm
    #1
    SHARKfint
    Closed Accounts Posts: 19 ✭


    Hello,

    Anybody else out there have this same issue, My broadband goes down between 5 -9p.m every day continously. Before this I upgraded to Eircom's 3mb package last september, never having issues before they began then. 2 engineers came to the house and the last one told me to go back to 2mb cause my line can't support it, I did this. After that I was still getting the same issue(s) my speedtests were bouncing between .5 to 1.5mb and I was still losing sync. After ringing IT and customer care alot they sent out over a space of time a 6th engineer (highly esteemed) expert I was told. That morning I did a few speedtest and started to get 1.6 to 1.8 constantly, a constant line for once and they told me there your getting 2mb so case closed on that, I said fair enough but what about losing sync after a few hours they came to a concluesion that it was more than likely a power source draining the connection between these times, I monitered this and fond this wasn't the case as there was nothing running one weekend and I had the house to myself. He also said it could be the house's around me. And that's that Eircom have rubbed there hands of me stating to me and COMREG that the issue is fixed and the other issue is out of Eircom control so they are not liable to do anything about it.

    Apollogies if this is long it's my first tread,

    Sharkey


Comments

Advertisement