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help revive my macbook

  • 12-03-2008 4:11pm
    #1
    hupyago
    Registered Users, Registered Users 2 Posts: 153 ✭✭


    I have a macbook I ordered from apple over a year now
    I've been using it pretty intensly up until recently ,when it wouldn't go through all the motions when I try to start it up
    It basically doesn't get past the apple and the rotating circle at the beginning
    What happened to cause the acting up was I was relaunching the finder because the airport(wireless broadand) was loading for a long time
    probably to do with me using my relations wi fi (eircom ,the same as my own wi fi)
    it then was taking a long time to relaunch the finder so I tried to restart and then shut it down but it still wasn't responding, so I held down the off button
    and since then it's been a problem
    I've tried disk utility which told me the hard disk was o.k
    I also reset the pram and it still won't work
    any suggestions appreciated
    also if someone could enlighten me as to what would happen if I reset it to factory settings
    Thanks


Comments

  • #2
    Chardee MacDennis
    Registered Users, Registered Users 2 Posts: 9,225 ✭✭✭Chardee MacDennis


    did you recently update and shut down during the update? I thought my macbook had crashed during an update and switched it off, never came back on but got a mac genius to sort it for me. he just used the system disk to restore the os afaicr all my data was stilll there after etc.


  • #3
    hupyago
    Registered Users, Registered Users 2 Posts: 153 ✭✭hupyago


    who is the genius ,does he run a business?
    I'd be interested if he could help


  • #4
    Oriel
    Banned (with Prison Access) Posts: 5,154 ✭✭✭Oriel


    The gayly-titled "Mac Genius" is an Apple employee in an Apple store who specialises in fixing broken things. Clearly, he is a busy man.


  • #5
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    hupyago wrote: »
    It basically doesn't get past the apple and the rotating circle at the beginning
    What exactly happens? Does it just freeze? Screen go black? Restarts? Or does it continue spinning?


  • #6
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,110 Mod ✭✭✭✭whiterebel


    Will it allow you to do a clean install off the disc?


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  • #7
    hupyago
    Registered Users, Registered Users 2 Posts: 153 ✭✭hupyago


    Sad Professor wrote: »
    What exactly happens? Does it just freeze? Screen go black? Restarts? Or does it continue spinning?
    It keeps spinning for ages until I get fed up and switch it off


  • #8
    Sad Professor
    Moderators, Category Moderators, Arts Moderators, Entertainment Moderators, Technology & Internet Moderators Posts: 22,693 CMod ✭✭✭✭Sad Professor


    hupyago wrote: »
    It keeps spinning for ages until I get fed up and switch it off
    How long? It's spinning so it might be doing something. Try leaving it alone and see if it rights itself. If not you'll have to reinstall.


  • #9
    Type 17
    Registered Users, Registered Users 2 Posts: 2,731 ✭✭✭Type 17


    Sad Professor wrote: »
    ...If not you'll have to reinstall.

    If you do this, remember to do an "Archive & Install" and tick the "Preserve Users and Settings" box, so that you keep all your stuff, and just replace the system.


  • #10
    hupyago
    Registered Users, Registered Users 2 Posts: 153 ✭✭hupyago


    thanks for the help
    I'm uploading the software update now
    and I've got the treat of the new mac format magazine and dvd
    highly recommended http://www.macformat.co.uk/page/macformat
    available in easons
    the advice was spot on I was fretting earlier
    boards is great for this type of thing without this I'd be depending on/looking up the apple support website having multiple panic attacks
    slainte


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