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3 CC getting better?

  • 01-03-2008 9:51am
    #1
    flodis79
    Registered Users, Registered Users 2 Posts: 1,820 ✭✭✭


    Who do I call if I have a problem?
    Just call 3 Customer Care as normal. We’ve given our staff extra training so they can troubleshoot most things for you. You may get transferred to a specialist, but you shouldn’t have to repeat yourself.

    http://www.three.ie/broadband/faqs.htm

    Promising?


Comments

  • #2
    Sam Vimes
    Registered Users, Registered Users 2 Posts: 21,611 ✭✭✭✭Sam Vimes


    flodis79 wrote: »
    Who do I call if I have a problem?
    Just call 3 Customer Care as normal. We’ve given our staff extra training so they can troubleshoot most things for you. You may get transferred to a specialist, but you shouldn’t have to repeat yourself.

    http://www.three.ie/broadband/faqs.htm

    Promising?

    more like lying tbh. i thought you were going to give an example of it happening rather than yet another "promise" from 3 :D


  • #3
    Bluefrog
    Registered Users, Registered Users 2 Posts: 1,045 ✭✭✭Bluefrog


    They talk the talk but don't walk the walk - 4 times I've alerted them to Real streams dropping after 1 minute 44 seconds (even once to the M.D.) and yet the issue persists and each time I've had to totally explain it again.

    How long has that FAQ been up?


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