Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Did my item get lost?

  • 21-02-2008 6:21pm
    #1
    Brian017
    Registered Users, Registered Users 2 Posts: 2,919 ✭✭✭


    I bought a item in the US on eBay in January and paid for it straight away on Paypal. A week later the seller sent a non payment notice, I replied back saying I had infact paid (included the Transaction ID etc.) A couple of days later he still hadn't acknowledged my message, so i sent him a reminder but still no response from them. So last week I opened a Item Not Received dispute with PayPal; a week later still no news. Today I contacted them again and finally got a reply:
    From Seller: Home Entertainment Group, Inc. on 2/21/2008 16:10 GMT
    WE show no non paying bidder notice. Your item was delivered at 1:39 pm on February 08, 2008 in BEDFORD, TX 76021.Arrival at Unit, February 08, 2008, 6:18 am, BEDFORD, TX 76021Processed, February 08, 2008, 12:28 am, FORT WORTH, TX 76161Electronic Shipping Info Received, February 07, 2008Shipment Accepted; February 07, 2008, 8:05 pm, FORT WORTH, TX 76161

    I went onto USPS website and entered the Tracking ID and it does state that the item has being delivered and accepted somewhere in Texas.

    I need guidance as what to do now. What's the next step? Is it lost? Should I just accept that its gone forever or what? Any suggestions would be appreciated. :)


Comments

  • #2
    jor el
    Closed Accounts Posts: 16,713 ✭✭✭✭jor el


    Escalate the dispute in Paypal to a claim. The seller will then need to provide proof (signature confirming delivery) that you have received the item. Since I assume he won't be able to do this, then the claim will go your way and the seller will need to chase USPS for a refund of the value.


  • #3
    Brian017
    Registered Users, Registered Users 2 Posts: 2,919 ✭✭✭Brian017


    So I should escalate it now?


Advertisement