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New camera behaving oddly

  • 13-01-2008 5:58pm
    #1
    cornbb
    Registered Users, Registered Users 2 Posts: 6,790 ✭✭✭


    Hi folks, I bought a new Canon Powershot A570 IS from ebay. Got it on Friday, but I think there's a problem... The shutter does not open sometimes when the camera is switched on (the outer lens cover opens correctly, but I can see that the shutter is closed at the other side of the lens), so obviously there is darkness on the LCD and pictures are black when taken. This happens maybe half the time, usually when the camera is switched on, or just after taking a picture. Could this be a weird design feature I know about or do I have a faulty camera? Any advice is appreciated.


Comments

  • #2
    440Hz
    Registered Users, Registered Users 2 Posts: 6,424 ✭✭✭440Hz


    Where did you buy it from? An ebay store or seller? When it arrived did it appear "new"?


  • #3
    cornbb
    Registered Users, Registered Users 2 Posts: 6,790 ✭✭✭cornbb


    Hullo! I bought it from what appears to be a reputable ebay shop: http://myworld.ebay.ie/emilyandlily

    It appeared to be all new, all the bits and pieces were sealed, the camera had its protective film on the LCD screen etc.


  • #4
    cornbb
    Registered Users, Registered Users 2 Posts: 6,790 ✭✭✭cornbb


    Bumpetty bump. Just said I'd follow up on this... the problem is still happening. Its infrequent but annoying! Any ideas on how it might be fixed before I go to the bother of returning to to Canon?


  • #5
    sheesh
    Registered Users, Registered Users 2 Posts: 4,081 ✭✭✭sheesh


    is there anything tin the manual to explain why this should be happening?

    I'd contact Canon and ask them what to do there was a sensor problem with canon video cameras last year and there was a recall some sort of loose wire.
    probably not related but a similar thing.
    but basically your camera is not working so get on to them asap.


  • #6
    cornbb
    Registered Users, Registered Users 2 Posts: 6,790 ✭✭✭cornbb


    Nope, I've googled it, been through the troubleshooting guide etc. Thanks, I'll get onto them.


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