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Eircom Broadband not working on phone line extension

  • 06-12-2007 8:29pm
    #1
    scuba27
    Closed Accounts Posts: 7 ✭


    My eircom broadband works out in my hall, however when I connect it up to a phone line in my sitting room the dsl light will not stay on permanently. The phone line is split at a junction in the hall were it feeds the hall and sitting room.

    Does anyone have any suggestions as to why this is happening. I have even removing the eircom DSL/phone splitter adapter and plugged straight into the phone box in the wall, however it still does not work.

    Any suggestions

    :confused:


Comments

  • #2
    deco28
    Closed Accounts Posts: 66 ✭✭deco28


    try putting a single filter on your hallway line and use the double filter in the sitting room


  • #3
    scuba27
    Closed Accounts Posts: 7 ✭scuba27


    Would you have any idea what the filters do


  • #4
    Spear
    Moderators, Computer Games Moderators, Technology & Internet Moderators, Help & Feedback Category Moderators Posts: 25,758 CMod ✭✭✭✭Spear


    scuba27 wrote: »
    Would you have any idea what the filters do

    They separate the normal phone frequencies (approx 3.5KHz last I remember) from the ADSL ranges.


  • #5
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    Did eircom replace your main socket with a double faced one?


  • #6
    scuba27
    Closed Accounts Posts: 7 ✭scuba27


    The eircom socket is the old type


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  • #7
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    Looks like shoddy wiring or a dodgy phone socket in the sitting room so.


  • #8
    paulksnn
    Closed Accounts Posts: 249 ✭✭paulksnn


    I had this issue with a Family members broadband as well.
    Eventually had to get Eircom out, callout fee of about 50 - I think, but they'd fix the issue for free if the problem was Eircoms. Turned out that one of the filters was broken. But the engineer would have sorted out the socket, if faulty wiring was the issue. (This wasn't going to be the case, because the house was < 1 year old.
    E50 might seem expensive but it'lll get the job done.


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