irishisptest says I am at 2Mbps but yet my pages are loading extremely slow

gene hackmann

Hi,

I got a 2Mbps connection with Net1 (Net1 Home) last week.
It seems to have progressivily got slower every day I've used it.
I came upon irishisptest.com last night after reading these boards and so I measured the speed of my connection and it averaged about 1.6Mbps and was 913Kbps at its very lowest out of the five measurements I took.

Date Download Speed Upload Speed Qos RTT Maxpause
14/10/2007 22:47 1904 kbps (233 KB/s) 69 kbps (9 KB/s) 40 % 72 ms 171 ms
14/10/2007 21:42 913 kbps (112 KB/s) 32 kbps (4 KB/s) 16 % 94 ms 344 ms
14/10/2007 21:32 2424 kbps (296 KB/s) 113 kbps (14 KB/s) 26 % 91 ms 250 ms
14/10/2007 21:29 1074 kbps (132 KB/s) 116 kbps (15 KB/s) 14 % 77 ms 469 ms
14/10/2007 21:25 1433 kbps (175 KB/s) 41 kbps (5 KB/s) 31 % 87 ms 390 ms
14/10/2007 21:21 1608 kbps (197 KB/s) 73 kbps (9 KB/s) 29 % 92 ms 250 ms
Total Averages:
1559 kbps (191 KB/s) 74kbps (9KB/s) 26 % 86 ms 313 ms


This should be more than fast enough to do simple browsing. Nevertheless, the average webpage takes about 30 seconds to load and google takes about 8 seconds to load.

Anyone got an idea what could be slowing my internet down? (other applications are running fast)

watty

Maybe slow overloaded DNS? Each complete URL in a web page for images or frames will invoke DNS. Compare pages with lots of adverts vs BBC website or some site with only content on one server ideally.

Your latency is a bit high. If it is worse on DNS, then that will slow web pages
Maybe ping your ISPs server to see how quick it responds. (if it doesn't have ping disabled).

dirtchamber

Do a tracert or a ping to www.bbc.co.uk for example and post results.
It could aslo be a firewall problem.

Time Magazine

70.3 Mbps all the way .

smellslikeshoes

Not that familiar with the ins and outs of speedtest sites but is the percentage figure packet loss? Your symptoms sound an awful lot like serious packet loss to me.

DMC

I'm on Net1, nothing slow last night to report, and no issues since I got it a month ago.

gene hackmann

Sincere thanks to all replies.

Another point is that downloads are fast enough for me (50-200kbps) even though browsing is slower than dialup.

Some things I tried:
1) Tried firefox instead of IE
2) Tried disabling Symantec Firewall
3) Tried deleting cookies and temporary internet files


Some things I will try:
1) I will try pinging the ISP server
2) Check if DNS issue by comparing bbc.co.uk with site that has ads etc and other DNS advice given.
3) Bypass the router by connecting the ethernet cable from modem straight to the PC


Some questions:
1) Could this be caused by router issue (I'm going to connect the ethernet cable from the modem straight in to machine bypassing router to see if that makes any difference)? [Linksys WRT54G]
2) I am guessing spyware is not causing this as I've been very careful which sites I visited and have done very little browsing anyway and only installed Skype since I got the bb last week?
3) Could this sort of thing be caused by this issue (page from Aug 2003):
http://www.tweakxp.com/article37127.aspx
4) Is it still possible that this is due to bad net1.ie broadband (see statistics in my first post) service? Watty said the latency was a bit high, could this cause the slow internet browsing?
5) Any other advice?


Thanks again.

Net1

Please check the amount of connections open to your computer
Start - Run - CMD
Then type netstat
I am worried by the high latency
Please also run the test at http://www.speedtest.net
You may also email support who will be happy to assist - support@net1.ie

gene hackmann

Active Connections

Proto Local Address Foreign Address State
TCP IR-EHOME:1088 localhost:1025 CLOSE_WAIT
TCP IR-EHOME:1555 localhost:62514 ESTABLISHED
TCP IR-EHOME:1773 localhost:1025 CLOSE_WAIT
TCP IR-EHOME:62514 localhost:1555 ESTABLISHED
TCP IR-EHOME:2332 cpe-66-65-158-64.nyc.res.rr.com:9275 ESTABLISHE
D
TCP IR-EHOME:2494 fg-in-f99.google.com:http TIME_WAIT
TCP IR-EHOME:2498 fk-in-f164.google.com:http TIME_WAIT

gene hackmann

I ran this test tonight.
Its a lot faster running than last night now.

Is the ping rate a bit high do you think?

Here's a second test I did 15 minutes later: