virus

stan56

i got a virus on my laptop that i need help removing, basically any time i go on the internet my laptop goes extremely slow, even if i am not browsing the web the laptop is slow, i have to restart the laptop and disconnect the internet for the laptop to be useable but once i plug in the internet again it slows down. I then purchased norton internet security and tryed to install but the virus stopped it from being installed. i then booted the laptop from cd to do the emergency virus removal facilty on the cd but that picked up nothing, what do i do next?
Any help appreciated

Ruu_Old

Waste of money buying Norton, that alone will slow down your machine. Try downloading avast! (free edition) and running a viruscan in Safe Mode, see if it brings up anything.

stan56

Ruu wrote:

Waste of money buying Norton, that alone will slow down your machine. Try downloading avast! (free edition) and running a viruscan in Safe Mode, see if it brings up anything.

it didn't cost me that much, if ya know what i mean

Rob_l

stan56 wrote:

it didn't cost me that much, if ya know what i mean

no i dont please explain

Dregon

If it wasn't obtained legally, don't bother mentioning where you got it or how, because it could lead to a ban

And no matter how much you paid for it, it still isn't as good as a free anti virus such as Avast! or AVG free

stan56

Dregon wrote:

If it wasn't obtained legally, don't bother mentioning where you got it or how, because it could lead to a ban

And no matter how much you paid for it, it still isn't as good as a free anti virus such as Avast! or AVG free

work paid for it and the laptop, just trying avast now hasn't picked up anything yet

Grim.

its an "evaluation" copy

Ruu_Old

Grim. wrote:

its an "evaluation" copy

Just how long do you wish to evaluate your copy of Windows, Sir?

OP, try running Windows in Safe Mode first and try running the scan then, if you haven't already. Also no harm running a scan using AVG Anti-Spyware and Spybot-Search and Destroy as well.

ActorSeeksJob

HijackThis log for the win.

unnameduser

Id run some spyware scans too. AVG, spybot, superantispyware etc. Oh and as mentioned hijackthis!

ednwireland

if you want different virus scanners you could try some of the online ones
http://housecall.trendmicro.com/
http://support.f-secure.com/enu/home/olsbeta.shtml
http://www.kaspersky.com/virusscanner