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xbox live acc hell

  • 27-09-2007 4:21pm
    #1
    RAIN
    Registered Users, Registered Users 2 Posts: 1,422 ✭✭✭


    This is breaking my B#lls.
    I have a live acc but i cant upgrade to gold!!Havent been able to for months now.I had my details online and when the time came to upgrade i used allways select 3 months and that would be that - untill one day it wouldnt work !!Just kept getting try later with a string of numbers attached as an error code. Called support at least 4 times and not to be harsh but they havent a clue , the latest today was that i needed to put in all correct details into my personel details field for my cc (wich is fair enough but the only thing that was wrong was my mobile number) and wait 3 hrs.The thing is it dosent let me use a reedem code either so how does that effect my cc details!!God damn im mad to online with Halo 3 and i cant face another waste of time phone call after this dosent work.Anyone seen / heard of this before?


Comments

  • #2
    RAIN
    Registered Users, Registered Users 2 Posts: 1,422 ✭✭✭RAIN


    Finally i spoke to man who spoke english and its gna be sorted.Fraudulent activity on my acc??I guess cus i didnt wana put in my full adress into the xbox it must have been locked for security (7 months after i put them in.)
    8 calls in totall but at least i can jump in this weekend. Cant wait!


  • #3
    smog
    Registered Users, Registered Users 2 Posts: 613 ✭✭✭smog


    uuughh .. i had this awhile ago ...
    What it means is that they have a different address listed for you then your credit card ... move out of home/ credit card still listed at home?

    Keep on them and demand them to tell you the "address they have on file" you are entitled to this under data protection and usually when you tae this route with them they @unlock@ the account.


  • #4
    RAIN
    Registered Users, Registered Users 2 Posts: 1,422 ✭✭✭RAIN


    They said someone will have it fixed withing 72 hrs (to press a button that says unlock)i tried to speak to mgr but the person i spoke litteraly couldnt understand what i was saying.The support line isent good they dont seemed to be trainned very well.

    Damn it i was realy looking forward to forging it up at the weekend.


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