Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Dumping NTL

  • 31-08-2007 2:19pm
    #1
    Registered Users, Registered Users 2 Posts: 2,513
    ✭✭✭


    I have a had a decent internet connection with NTL.

    However their customer service has been slim to shight!

    I moved address an requested an account transfer and was told by some incompetent git that they'd be out later that day.

    I rang again and they said they'd be out later next week,(they were sorry about the mix up) tuesday between 1 and 6. grand. But no one shows up and i took the day off work to sit about for no one.

    I rang the team that evening and they said no notes were left on the system that even if they went to the wrong address they would have left notes. So no one bothered to show up.

    The nice boy i was talking to said he would personally deal with it and get an answer for me and ring me later that day. No one rang me.

    I rang them wednesday and a new member of staff contacted me. She said the would conatact the team and get back to me, thats all she could do. I was not able to contact a manager at that time and i could leave my name on a queue for a manager to contact me :rolleyes:


    So sorry for my rant, any comments?

    What all companies do good broadband and are wireless. I dont have a phone line?


Welcome!

It looks like you're new here. Sign in or register to get started.

Comments

  • Moderators, Technology & Internet Moderators Posts: 12,450 dub45
    Mod ✭✭✭✭


    Boards should really press the new Consumer Agency (http://www.consumerconnect.ie/eng/)to name and shame companies who provide dire service in some sort of annual list. Revenue do it so why not do it in this area?

    Remember these are the crowd who wanted to have instant fines on people who were late paying their bill etc etc.

    Sadly the consumer has no comeback with this type of thing and NTL obviously have no problem whatsoever in wasting people's time and providing lousy service without any fear of sanction!


  • Registered Users, Registered Users 2 Posts: 2,513 RoadSweeper
    ✭✭✭



    What all companies do good broadband and are wireless. I dont have a phone line?


    Any ideas lads?

    I'm willing to pay up to €40 a month.

    Wireless BB and a decent service?


  • Registered Users, Registered Users 2 Posts: 37,316 the_syco
    ✭✭✭✭


    Any ideas lads?

    I'm willing to pay up to €40 a month.

    Wireless BB and a decent service?
    Where are you, and are their any hills nearby? Finally, any big buildings or trees between you and that hill?

    I ask, as one man's treasure may be blocked by a f**king tree 3 doors down for someone else.


  • Registered Users, Registered Users 2 Posts: 2,513 RoadSweeper
    ✭✭✭


    okay, im city centre, opposite the big tree.


Welcome!

It looks like you're new here. Sign in or register to get started.
Advertisement