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Club Travel

  • 29-08-2007 2:36pm
    #1
    Ginger83
    Registered Users, Registered Users 2 Posts: 3,586 ✭✭✭


    Hi, I wondered if anyone came across any problems with Club Travel. I went on to their website to book 2 hotel rooms, went through the whole process and to checkout but it came back to say 3 times problem with booking. I rang their Dulin office and was told the problem is my card. I rang my bank to be assured my card is fine. I rang Club Travel back to be told this hotel booking was only a link to their website and nothing to do with them :confused: . They were most unhelpful and decided to cut the conversation short. Has anyone had dealings with them.


Comments

  • #2
    mikedragon32
    Closed Accounts Posts: 6,939 ✭✭✭mikedragon32


    I deal with them a lot for travel for work and find them great to deal with. I've never had anything but great service from them.

    What sort of card were you trying to pay with? If it was a link to a foreing site, there's every chance they won't accept a laser card.


  • #3
    Ginger83
    Registered Users, Registered Users 2 Posts: 3,586 ✭✭✭Ginger83


    Mastercard, valid and double checked through my bank (I've used this card worldwide,never a problem). One thing they said was something about me booking hotel only but I cant see a problem there as they allow you to select hotel only on website. Anyway if what you say is true hotels are not fussed anymore about an odd complaint, but in my eyes I'll take the booking elsewhere.
    Thanks for the reply.


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