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The Admin Thread

  • 28-08-2007 3:40pm
    #1
    Registered Users, Registered Users 2 Posts: 5,729 ✭✭✭


    I just thought I would start this thread up as the college year is almost upon us and most if not all UCD students are going to have to deal with admin over the next couple of weeks. I have heard some horror stories but in my experience they are not that bad. Yesterday I had to get my results to get my grant renewed and I was out within 10 minutes. It will be a nightmare for the first 3 weeks with all the new students but I think they do their job well. What I have heard a lot of is that when they send you contact details of some officer it is impossible to get a hold of them and that is what pisses people off and gives admin a bad name. What do others think? People can also post here to get assistance with admin if they like.


Comments

  • Closed Accounts Posts: 67 ✭✭Dori Duz


    ***Rant time*** :mad:

    I have never come across such an incompetent bunch of idiots as the people on the student desk.
    I'm repeating a year starting in September. When I rang the programme office in Arts today, they were, as ever, extremely helpful and knew what they were talking about.

    However, the student desk neglected to send me important e-mails regarding my specific situation. I called them earlier to ask them to forward me the relevent information and explain my situation. (Trust me, get everything in writing so you have it for the next time they fcuk up.)
    They were able to tell me my situation but not forward me the mail, so I now I have to register in person at the student desk. This poses quite a problem considering I'm working 9-6, mon-fri in Mullingar!

    If you need a problem resolved and don't know who to speak to, I recommend contacting someone in the SU. The Deputy and Education officer have been very helpful to me so far. Stay away from the student desk if possible.

    Rant over!!


  • Closed Accounts Posts: 111 ✭✭niavie


    when looking for the appeals office they sent me to the engineering building.....the appeals office is in agriculture.... took me 3 hours to find that out...


  • Registered Users, Registered Users 2 Posts: 5,729 ✭✭✭Pride Fighter


    Dori Duz wrote:
    ***Rant time*** :mad:

    I have never come across such an incompetent bunch of idiots as the people on the student desk.
    I'm repeating a year starting in September. When I rang the programme office in Arts today, they were, as ever, extremely helpful and knew what they were talking about.

    However, the student desk neglected to send me important e-mails regarding my specific situation. I called them earlier to ask them to forward me the relevent information and explain my situation. (Trust me, get everything in writing so you have it for the next time they fcuk up.)
    They were able to tell me my situation but not forward me the mail, so I now I have to register in person at the student desk. This poses quite a problem considering I'm working 9-6, mon-fri in Mullingar!

    If you need a problem resolved and don't know who to speak to, I recommend contacting someone in the SU. The Deputy and Education officer have been very helpful to me so far. Stay away from the student desk if possible.

    Rant over!!

    Man that sucks. I hope you get everything sorted.


  • Closed Accounts Posts: 4,124 ✭✭✭Jonny Arson


    admin are a complete bunch of incompetent ****wits

    i was lucky enough to get a grant this year so i got my letter from local authority stating ''blah blah balh... when you're registered fill this form out and get it signed and stamped by the college and return it to us ASAP to prevent a delay in recieving your grant''. i registered a week or two ago, registered my courses on Monday so I decided to trek out to college today to get that form signed and stamped and out in the post and they won't sign or stamp it until i've got my new student card in 2 weeks :rolleyes:

    i'm registered, i'm coming back this year, i had my current and still valid student card with me and they're being complete bureaucratic tossers only adding to the nightmare that is getting a grant on time. thank christ i'm not on the breadline or having for fork out for overpriced shoebox accomodation in desperate need of that grant, how the hell can our sh!!ty grants system ever work when universities like UCD wont play ball?

    shoulda gone to Trinity........ ;)


  • Registered Users, Registered Users 2 Posts: 2,055 ✭✭✭snickerpuss


    I just checked the fees page and the cost of my masters has gone up. I had checked it pretty recently. This kinda sucks for people who've now applied for grants in the wrong amount etc.

    And I have to pay in 2 halves? Why?

    I called today, they say fees must be paid by 9th but that they haven't actually sent out the giro forms yet, some problem with them. But the giros done must be in 5 days in advance of the final date.

    I'd forgotten how much UCD makes my brain hurt.

    (On a side note, my mate e-mailed art history to ask when the hell we were back etc, since we had heard nothing, and she e-mailed her the timetable (3 classes a week). Anyway, it's not in UCD! I have my classes in Newman House on the Green. Which is weird. I can't believe they sent us nothing out.) Anyway...


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  • Registered Users, Registered Users 2 Posts: 5,016 ✭✭✭Blush_01


    I have to admit, I've had to deal with Admin a fair bit over the past 4 years, and the people I've met have never been anything but completely helpful. The problems I've encountered have been: stupid policies they have to follow, regardless of how stupid they are; stupid computers that don't recognise me or my name, despite me having paid them money and being fully registered (it took me almost a month to get my new student card last September because of this); being given the run-around by people over the phone, only to find out that two seconds in the Admin building would have sorted it all out.

    I like the people in Admin, they've always done as much as they could to help me. I just think the systems they have to follow are sh!t, but that's because they're UCD's systems.


  • Hosted Moderators Posts: 7,486 ✭✭✭Red Alert


    Like blush said - I never had a big problem with anyone I dealt with at all. It's just the policies they've to follow are completely anal in some cases.


  • Registered Users, Registered Users 2 Posts: 154 ✭✭James_sb


    niavie wrote:
    when looking for the appeals office they sent me to the engineering building.....the appeals office is in agriculture.... took me 3 hours to find that out...


    No, no, the appeals office is in Engineering. The first floor on the left side of the building (as you walk in the main door, up the stairs once and left). I've been in there a few times..

    Some of the people (staff) on the appeals board are from different faculties and have their own office in their respective building. You proabably were just talking to one of them.



    ... as for this admin thread... lets see how class registration goes. I hear some people have done it already, so I expect there'll be no big rush still to come, and big fu*k up's ensuing. If that's the case, the improvement on last year warrents the admin some respect. That would be a vast improvement. To be expected, but credit where it's due, that was a major problem last year.


  • Registered Users, Registered Users 2 Posts: 4,147 ✭✭✭Rosita


    I just finished a BA in UCD in May and needed my results for early July for an application for a Master's in another University. The results became available on the Student Web on July 7th (last exam was May 31) and I went in immediately to get the results in writing as I didn't have time to wait for them to be posted out.

    Just as well I didn't wait. I went on holidays between August 13 and August 27, and the results arrived by post only during that time! Why on earth does it take almost 6 weeks to have the results and then another 5 weeks to post them out? From experience of course I saw this coming and am lucky enough that I live in Dublin so could pop over to UCD without too much inconvenience. But a little consideration on the part of admin for people who need results for post-grad or employment purposes and who perhaps cannot easily personally turn up in UCD in the middle of the summer would be a great move forward.


  • Registered Users, Registered Users 2 Posts: 26,928 ✭✭✭✭rainbow kirby


    Every time I have to deal with UCD admin it makes me want to cry. And now I have to go back up there this afternoon to arrange a deferral... *le sigh*


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  • Closed Accounts Posts: 67 ✭✭Dori Duz


    Every time I have to deal with UCD admin it makes me want to cry.

    Eeeh, this may sound awful, but crying works with them!! :o

    The last time I delt with them in person, I was in a bad mood to begin with and I was having a bad day. They were pissing me off so much, I was getting more angry and fustrated and eventually I broke down in floods of tears.

    The poor guy at the desk didn't know what to do with me and got the problem I'd been trying to sort for weeks sorted in 3 minutes!! :D

    I felt quite silly but I got a result! Try it!


  • Registered Users, Registered Users 2 Posts: 26,928 ✭✭✭✭rainbow kirby


    Another day, another pain in the ****ing hole with the administrative branches of this place. Every single person I needed to talk to was either on a day off work or else had taken a half day when I only had the afternoon off work. It's kinda important that I get my deferral of 4th year sorted soon, but when it's hard to get time off work and then the people I need to talk to aren't here when I finally do get time off work...
    *explodes*


  • Closed Accounts Posts: 111 ✭✭niavie


    James_sb wrote:
    No, no, the appeals office is in Engineering. The first floor on the left side of the building (as you walk in the main door, up the stairs once and left). I've been in there a few times..


    nope its DEFINATLEY in agriculture, must have been moved or something...was in there today checking up on my appeal...


  • Registered Users, Registered Users 2 Posts: 308 ✭✭Assets Model


    I don't think its the staff in admin its the bull**** procedures. I've been emailing for over a week questioning why I was unable to register for my MA and its only today when I replied to one of those emails from the registrar going on about how great UCD is asking them not to send me any more spam from the Hugh Brady propaganda department until I was actually able to register that suddenly they rang me and even the useless f**kers in the economics dept rang me and magically i'm registered in a few minutes.


  • Closed Accounts Posts: 373 ✭✭burnedfaceman


    I don't think its the staff in admin its the bull**** procedures. I've been emailing for over a week questioning why I was unable to register for my MA and its only today when I replied to one of those emails from the registrar going on about how great UCD is asking them not to send me any more spam from the Hugh Brady propaganda department until I was actually able to register that suddenly they rang me and even the useless f**kers in the economics dept rang me and magically i'm registered in a few minutes.

    nice one!:D


  • Registered Users, Registered Users 2 Posts: 1,326 ✭✭✭pretty*monster


    Argh! Why hasn't my giro arrived. I get terribly worried for ucd when it's no longer able to at least wrench money out of students properly.


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