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How long to process Eircom bb orders?

  • 24-08-2007 10:06am
    #1
    ElMulo
    Closed Accounts Posts: 5 ✭


    Hi all,

    Three days ago I ordered 2Mb Home Plus BB from Eircom. Based on your experience, what's the waiting time to get broadband from the moment you process the order to the moment your line is active?

    Thanks in advance for your answers.


Comments

  • #2
    Grommet
    Registered Users, Registered Users 2 Posts: 133 ✭✭Grommet


    Maximum is normally about 10 working days (i.e. two weeks). Can be as short as 5 or 6 days.


  • #3
    Gonzo
    Moderators, Science, Health & Environment Moderators Posts: 17,068 Mod ✭✭✭✭Gonzo


    I had mine within 4 working days with the modem arriving in the post by the 3rd day.


  • #4
    Tazzle
    Hosted Moderators Posts: 2,563 ✭✭✭Tazzle


    I think mine was some sort of record, ordered it on a Tuesday afternoon, had a green light by Thursday evening. I guess it depends on where you are, and how busy the engineers are.


  • #5
    talkingclock
    Registered Users, Registered Users 2 Posts: 1,066 ✭✭✭talkingclock


    Same here - it was enabled within 3 days. I just plugged in the old router out of curiosity - and bingo!


  • #6
    noby
    Registered Users, Registered Users 2 Posts: 2,114 ✭✭✭noby


    talkingclock wrote:
    Same here - it was enabled within 3 days. I just plugged in the old router out of curiosity - and bingo!
    Interesting. My router just arrived today, but I was told it would be switched on next friday. I must try it when I get home.
    It took about a week to arrive, by the way.


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  • #7
    Bummer
    Closed Accounts Posts: 153 ✭✭Bummer


    I ordered my broadband from eircom on tuesday(21th aug)They said it will take 10 working days which is understandable...Then they said i will be connected 4th sep...Im getting 1mg....Sooner the better....I hate dial-up....Hope it works also as i mite not be close enough......Lets hope people......


  • #8
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    noby wrote:
    Interesting. My router just arrived today, but I was told it would be switched on next friday. I must try it when I get home.
    It took about a week to arrive, by the way.


    Leave it plugged in and watch those lights!:)


  • #9
    noby
    Registered Users, Registered Users 2 Posts: 2,114 ✭✭✭noby


    Yep, worked first time friday evening.


  • #10
    rc28
    Registered Users, Registered Users 2 Posts: 2,246 ✭✭✭rc28


    I was told 10 working days too but the router came 4 days later and it worked straight away. When we upgraded to the 2mb package from 1mb it happened overnight even though they said it would take a few days.


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