just got 8 meg BB from BT??

Big Chief

mmm just got 8 meg BB from BT Ireland, phoned up and sales agent told me i was on a LLU exchange and offered me the service.. got connected in 5 working days

i asked when did this become available and why are they not advertising it and he said because its only available on 5 or 6 exchanges in dublin, but the LLU boxes are pretty empty at the moment so im getting full whack 8 meg streaming down my line..

To help a few boardsters i asked what exchanges BT had them on and he said

tallaght, terenure, dolphins barn, merrion and a couple more that i cant remember right now

you would think they would advertise stuff like this for geeks like me rather than me having to find out on my own

Mossy Monk

Big Chief wrote:

you would think they would advertise stuff like this for geeks like me rather than me having to find out on my own

And then be hammered by idiots demanding that they get 8 meg connections when it is not possible for them to receive it.

philologos

please Lucan... please.

Daemonic

How much is the 8meg service costing you?

ct5amr2ig1nfhp

Exchanges being upgraded can be found here.

johndanielmoore

What is the upload speed?

rc28

Big Chief wrote:

but the LLU boxes are pretty empty at the moment so im getting full whack 8 meg streaming down my line..

Could you do a speedtest and post the results on here, thanks;
http://www.speedtest.net/

Big Chief

kingambrose wrote:

Exchanges being upgraded can be found here.

thats business though, im a residential customer, so residential must be offering the same at a 3meg price

Daemonic wrote:

How much is the 8meg service costing you?

same as 3meg and talk package

johndanielmoore wrote:

What is the upload speed?

1meg

johndanielmoore

Big Chief wrote:

1meg

Thanks

Big Chief

rc28 wrote:

Could you do a speedtest and post the results on here, thanks;
http://www.speedtest.net/

came up as just over 6meg on the dl test , and 786kb on upload

PixelTrawler

Go to ftp.heanet.ie and download a linux.iso as those speedtests can be inaccurate.

My old NTL line used to always say 2.something meg but I could download at the full 6meg

You may find you have the full 8

Auvers

So hold on Big Chief you are telling me when my exchnage is upgraded in Swords, I can call BT and they will upgrade my line to 8meg with no increase in my monthly bill?

BKtje

Hmm interesting. I may just see if i can get my service upgraded/ at least find out the cost.

Is the upgrading work finished or is it in progress? Any one know?

Gonzo

wish eircom would get the finger out and upgrade their exchanges, how long more are we all goin to be left on 1mb to 3mb connections for, almost 2 years now without a single upgrade!

Xcellor

Gonzo wrote:

wish eircom would get the finger out and upgrade their exchanges, how long more are we all goin to be left on 1mb to 3mb connections for, almost 2 years now without a single upgrade!

Hows about upgrading all exchanges to be bitstream enabled. I think that would be nicer for the poor folks who are still struggling with crappy wireless alternatives.

Is it that big of a job to upgrade an exchange? Or is it just Eircom just won't pull the finger out.

matrim

Pity, I find out about this just when I'm moving out of my place. I was on the Terenure exchange.

But lucky for me I'm moving to an area with Smart.:D

philologos

kingambrose wrote:

Exchanges being upgraded can be found here.

thats just depressing. How come Magnet can bring 10Mbit in Lucan and not BT

exiztone

Surprised there hasn't been more posts on this. I e-mailed them yesterday to see if I'm eligable. I'm pretty sure my exchange is Dolphins Barn. Here's hoping!

carbsy

How come they're all in the big schmoke? lets just call the Country Dublin ffs! :mad:

matrim

carbsy wrote:

How come they're all in the big schmoke? lets just call the Country Dublin ffs! :mad:

Probably for the same reason that most broadband is launched in Dublin, because there is a greater population density so more potential customers.

thefinalstage

Blast! When are they going to upgrade the palmerstown exchange! Every flipping company skips it over!

miftha

Has anyone contacted BT and been able to get a complientary 8mb upgrade? If yes what email address did you use?

Jumpy

kingambrose wrote:

Exchanges being upgraded can be found here.

Heh. Lightening speed.

gunsofbrixton

contacted BT about the Swords exchange they said it isn't ready yet. One person told me it would be by the end of the month someone in else in BT said it would be in the next three months!!!!

Anyone get any more answers?? it really depends who you get through too on the line some seem to know whats going on others have no clue. Have a tip for you ask them about the LLU upgrade and if you they put you on hold for a second they don't have a clue and therefore forget about asking them anything.

One guy I spoke to confirmed what has been said on here the 8mb broadband will be the same price as the 3mb at the moment. So even if your on 2mb like I am its a relatively painless jump of €10 to go from 2mb to 8mb.

He told me it would take a min of 5 days for the switchover to the new BT exchanges and worst case scenerio being quoted is three weeks without internet.

Auvers

gunsofbrixton wrote:

One guy I spoke to confirmed what has been said on here the 8mb broadband will be the same price as the 3mb at the moment. So even if your on 2mb like I am its a relatively painless jump of €10 to go from 2mb to 8mb.

thats good news

gunsofbrixton wrote:

He told me it would take a min of 5 days for the switchover to the new BT exchanges and worst case scenerio being quoted is three weeks without internet.

does that mean when there upgrading the exchange or when you want to get upgraded to 8meg

gunsofbrixton

when your getting upgraded they have to turn off your connection to the eircom exchange and then reconnect you to their exchange.

So its only when you request the upgrade to 8mb that you will have to be without internet

BKtje

when your getting upgraded they have to turn off your connection to the eircom exchange and then reconnect you to their exchange.

What if you are already on LLU? Anyone know if there would be any break in access then? I guess i should really just ring them but it's hard to get home on time to ring them.

Auvers

min of 5 days :eek: must try and time this when I am going on holidays upon the Swords exchange being upgraded

miftha

Anyone know or ask if this is a permanent upgrade to 8mb at current prices? Or somewhere down the line will they be wanting to charge you 8mb prices instead of 3mb? A free trial to get you hooked and then up the prices if you know what I mean....

johndanielmoore

gunsofbrixton wrote:

when your getting upgraded they have to turn off your connection to the eircom exchange and then reconnect you to their exchange.

So its only when you request the upgrade to 8mb that you will have to be without internet

Is your telephone line rental still with eircon or does it move to BT.

exiztone

I e-mailed them on the weekend, it's been two whole working days and not a peep from them. They really don't want to sell their services...

kmick

Emailing BT is like throwing a stone off the top of the grand canyon. You are pretty sure you wont hear it hit the bottom.

BKtje

Is your telephone line rental still with eircon or does it move to BT.

Im currently using the LLU service (2mb tho) and my phone is still with eircom.
When you get the LLU service you can actually disable the voice frequencies and therefore not have to pay line rental on it. Wish i'd known that when getting the service as it means a while without BB to disable it

wba88

Just rang them

Blessington - No
Dundrum - No

exiztone

kmick wrote:

Emailing BT is like throwing a stone off the top of the grand canyon. You are pretty sure you wont hear it hit the bottom.

They really have some terrible business practises

Auvers

anybody hear anything on BTs progress on the exchanges they are presently upgrading, namely the one in Swords

notahappycamper

Is this upgrade only applicable for business customers?

See link http://business.btireland.ie/bb_internet_bb_LLU2.html

Yggr of Asgard

Auvers wrote:

anybody hear anything on BTs progress on the exchanges they are presently upgrading, namely the one in Swords

I send them an e-mail and 3 hours later they called back and also responded via e-mail. Am I just lucky?

In any case the answer about Swords is:

8MB broadband will be available in Swords in October for a price of €40 per month.

You be that I'm going to swap.

Elessar

Awesome @ the swords exchange

Can I assume that I will be switched automatically, since I'm already paying the 40/month for 3mb?

boardsdotie

Im on the Dooradoyle Exchange (Limerick) which is also part of LLU.

Line test today by BT showed I would recieve the Max 8Mb however I would be without my current 3Mb Package for about 5 weeks if I was to switch.

If I wasn't a BT customer already it would take Approx 3 weeks.

:mad:

dubmick

I wonder if the 2mb package will go up to 4mb?

NIBBS

dublin-texas wrote:

I send them an e-mail and 3 hours later they called back and also responded via e-mail. Am I just lucky?

In any case the answer about Swords is:



You be that I'm going to swap.

cheers tex,
looks like I'll be leaving UTV soon.........this is great news.....

LoLth

Is this business customers only ?

Anyone have the phone numebr or email address to contact or is it their general sales line ?

Yggr of Asgard

I just had a call from a friendly sales guy and Swords is up and running for 8 MB!

So I now have to cancel my existing broadband with Eircom and than in about 10 days I should have BT.

10 days without broadband.. My God.. Thanks Goodness for Vodafone mobile broadband to help me out...

Yup I'm a business customer, I forgot to ask if it's for private customers too. I was just too happy with me getting it, sorry.

LoLth

just got off the phone to BT.

Its an automatic upgrade for anyone on the upgraded exchanges, anyone on 3mb will be bumped up to 8mb at no extra charge. (\o/) . Unfortunately I'm on the citywest exchange and not the tallaght one

Vunderground

I'm on the BT 3d/l at the Dolphin Barn Exchange and I haven't got any increase. I've been told before that this line could easily handle 7d/l. Any ideas?

gunsofbrixton

dublin-texas, who were you dealing with got different answers of different people in there. So Swords is up and running and your upgrade order has gone through is that correct???

Yggr of Asgard

gunsofbrixton wrote:

dublin-texas, who were you dealing with got different answers of different people in there. So Swords is up and running and your upgrade order has gone through is that correct???

I can't remember his name, but he is going to call me back today when he has got my eircom phone bill he needs as proof for something.

My order has been processed according to him.

But my upgrade has not gone through, as I said, I have to cancel my Eircom broadband and than it will take about 10 days.

Elessar

Got an email from BT about the Swords Exchange:

"Thank you for your email. The Swords exchange is LLU enabled. However, customers who already have Bitstream BB with BT will not automatically be upgraded to the LLU 8Mb speed. If you want to avail of LLU BB (8Mb), you will have to cancel your Bistream BB and when the Cancellation is complete (5 working days), you will have to place a new order for LLU BB with Sales, which will take a further 2-3 weeks. Therefore, you could experience 3-4 weeks of BB downtime."

gunsofbrixton

just been toldthat i have to disconnect the internet with BT then ring up and order the 8mb with a €45 connection fee which seems like a joke

exiztone

There seems to be some inconsistencies in what BT are telling people. I'm (pretty sure) on the Dolphin's Barn exchange and have the business 3MB package, but everything is the same as usual