Eircom BB

Tuffinho_LFC

Hey all,
Over the last few months my eircom broadband has been disconecting alot, I have been playin the ps3 and all of a sudden an error will come up(800,,,,,)and u have been signed out of the system its not just the ps3 though because when it disconnects I am also signed out of msn.:( Anyone know what the problem might be?Thanks in advance

lucernarian

Could you do the following:

Go to the DSL modem/router home page and post the DSL statistics of the modem (usually it's somewhere like "expert mode" or suchlike)

Give us the times of when it happens, if any in particular.

Tell us what broadband package (speed) you are meant to be on.

Oh and go to www.speedtest.net and post the results of the test in this thread.

Tuffinho_LFC

To_be_confirmed wrote:

Could you do the following:

Go to the DSL modem/router home page and post the DSL statistics of the modem (usually it's somewhere like "expert mode" or suchlike)

Give us the times of when it happens, if any in particular.

Tell us what broadband package (speed) you are meant to be on.

Oh and go to www.speedtest.net and post the results of the test in this thread.

Cheers for the reply.

lucernarian

The DSL stats are sort-of okay, the upstream Signal Margin is suprisingly low. It would work, but it wouldn't take much to cause a disconnect. Flicking a light switch or the thermostat of central heating could cause disconnects for example.

I'm honestly not sure as to what's causing the noise in the upstream part of the DSL line but not the downstream part.

Take the usual precautions such as avoiding the use of long extension leads wherever possible and tidying up phone sockets and tighten up loose wiring etc. Make sure all phones have a filter on them, and Sky boxes seem to have a habit of interfering with broadband signals, so you could disconnect it if possible.

If the problem continues come back here and let us know

Tuffinho_LFC

To_be_confirmed wrote:

The DSL stats are sort-of okay, the upstream Signal Margin is suprisingly low. It would work, but it wouldn't take much to cause a disconnect. Flicking a light switch or the thermostat of central heating could cause disconnects for example.

I'm honestly not sure as to what's causing the noise in the upstream part of the DSL line but not the downstream part.

Take the usual precautions such as avoiding the use of long extension leads wherever possible and tidying up phone sockets and tighten up loose wiring etc. Make sure all phones have a filter on them, and Sky boxes seem to have a habit of interfering with broadband signals, so you could disconnect it if possible.

If the problem continues come back here and let us know

Thanks a million for the help to be honest I think it could b the sky box.

I was thinking it could have been a faulty router though.

Yeah upstream annoys me because cant host in some games hehe.