NTL Digital questions

tomsav

Hi, I am looking to get NTL Digital. I have 3 NTL analogue points at the moment and want to keep 2 of them and get a digital box for the other. But on the digital point I also want to keep the analogue feed (as it goes into a dvd/hd box).

Is it possible to split the cable just before it goes into the ntl digital box? Will this degrade the signal?

Also, if I want to move my ntl digital box to one of the other rooms is it just a matter of plugging it in there? Thanks.

Fresh Pots

when u get digital in the third room, you will still have the basic channels, and yeah its just a matter of pluging in the box in a different room if u want to move it

Alun

Yes, they install a splitter. One output goes to the digital box, the other to your TV/VCR/whatever .. your choice.

Noelie

itsabagofleaves wrote:

and yeah its just a matter of pluging in the box in a different room if u want to move it

Well you also have to bring the filters with it, and if you don't have a proper NTL point on the wall you won't be able to connect the cable to the filter

tomsav

Thanks. The reason I want to split the cable is that then I can watch the digital channels on my tv and I can use the analogue signal in my dvd/hd recorder. I can then use its timer to schedule recordings etc. (as far as I know you can't schedule the ntl digital box to switch to a certain channel at a certain time which is pretty useless for recording)

Alun

Noelie wrote:

Well you also have to bring the filters with it, ...

It's a straight splitter, not a filter, and if you don't need to attach an analogue device as well, you don't need the splitter, you can just plug the digital box straight into the ntl: wall outlet.

subway

the digital box has an analog passthrough so you can feed the annalog out to your vcr without a splitter

Noelie

Well if your sure I always thought it was a filter to seperate the analog and Digital frequencies, but it might just be a splitter

subway

iirc you can program the ntl box to change channel by using reminders.
however the guide only contains 2 days data so you cant do it for more than 2 days ahead

subway

Noelie wrote:

Well if your sure I always thought it was a filter to seperate the analog and Digital frequencies, but it might just be a splitter

ntl dont supply filters for digitlal tv.
maybe your mixing it up with broadband?

Alun

subway wrote:

the digital box has an analog passthrough so you can feed the annalog out to your vcr without a splitter

Mine doesn't. Is that on the newest (small silver) box?

Alun

Noelie wrote:

Well if your sure I always thought it was a filter to seperate the analog and Digital frequencies, but it might just be a splitter

100% sure ... it does exactly what it says on the box, i.e. two-way splitter.

subway

yeah, some of the older ones had it too.

sweetie

subway wrote:

iirc you can program the ntl box to change channel by using reminders.
however the guide only contains 2 days data so you cant do it for more than 2 days ahead

Ntl are currently piloting a new box (mentioned on some forum or other here) with a 8 day guide which should be of more help for setting up recordings from digital. You could always upgrade your dvd recorder to on (I have a pioneer) that can control the digital box through it's own epg. They are brilliant. Afaik sony do them too.

XJR

tomsav wrote:

Hi, I am looking to get NTL Digital.

All I can say is if you have any option other than NTL for digital take it.

I got NTL digital in a couple of months ago while it worked for about two weeks it went belly up after that.

It's impossible to get through to Customer service; try contacting them on 1800 321 321 and see how long it takes. When you do get through they have a unique take on what customer service entails and from my experience if it involves keeping the customer happy then it's not on the menu.

Aside from the appalling customer service the Digital service offered is poor in the extreme. To be honest I wasnt aware of this until I checked out the service some of my mates had and it really would put NTL to shame - if they had any that is.

Ultimately I got Sky and haven't looked back. The Digital Service is way beyond anything offered by NTL and customer service easily accessible, friendly and helpful.

Fresh Pots

sweetie wrote:

Ntl are currently piloting a new box (mentioned on some forum or other here) with a 8 day guide which should be of more help for setting up recordings from digital.

do u have a picture of this new stb?

tomsav

XJR, Have SKY as well. The only reason I am considering NTL Digital is that it costs only a little more than NTL analogue( which I already have). Would give up NTL completely if SKY had ITV (not in other channels) and a full version of channel 4.

Sweetie, the dvd/hd recorder I have is a Sony one. It does have a guide but I never got it to work. Will try again this weekend. Didn't realise you could use it to change channels on the NTL box.

RuggieBear

XJR wrote:

All I can say is if you have any option other than NTL for digital take it.

I got NTL digital in a couple of months ago while it worked for about two weeks it went belly up after that.

It's impossible to get through to Customer service; try contacting them on 1800 321 321 and see how long it takes. When you do get through they have a unique take on what customer service entails and from my experience if it involves keeping the customer happy then it's not on the menu.

Aside from the appalling customer service the Digital service offered is poor in the extreme. To be honest I wasnt aware of this until I checked out the service some of my mates had and it really would put NTL to shame - if they had any that is.

Ultimately I got Sky and haven't looked back. The Digital Service is way beyond anything offered by NTL and customer service easily accessible, friendly and helpful.

my experiences with NTL customer care have been very good.

Altho i agree about their product not being as good as Sky.

dam099

sweetie wrote:

Ntl are currently piloting a new box (mentioned on some forum or other here) with a 8 day guide which should be of more help for setting up recordings from digital. You could always upgrade your dvd recorder to on (I have a pioneer) that can control the digital box through it's own epg. They are brilliant. Afaik sony do them too.

Unless they are trialling two new boxes at the moment, from what I've read the new box is a PVR, so you wouldn't actually need to set up recording for an external device it would record them itself.

Kennedy83

Hi
Can anyone help me??

I got NTL in last week and since i have got it, my teletext on my tv is gone. It is just a black screen and a few numbers on the bottom. It doesn't seem to work anymore.

Can anyone help????

Mossy Monk

What channels are you trying to access teletext on?

Kennedy83

I had teletext on all my channels before. Now i cant get teletext at all.

Any channels i wud be happy with but particularly RTE1 AND RTE 2, Aertel.

Can NTL fix this?

Thanks

RuggieBear

with digital i think you can only get teletext on a few channels. I think it is rte and BBC only

Kennedy83

Will i be able to get the aertel back on my tv or is it gone forever!!!!:(

Mossy Monk

So you have had NTL all along then. Your original post stated the opposite.

Kennedy83 wrote: »

I got NTL in last week and since i have got it, my teletext on my tv is gone.

If you are using digital try rebooting the STB.

Kennedy83

No sorry i only got NTL in last week.

I moved into an apartment and just had normal pipe tv where my teletext was working.

Then i got the NTL in and my teletext went.

Sorry for confusing u.

RuggieBear

normal pipe tv is NTL analogue