Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

sky receiver problem

  • 19-07-2007 9:40am
    #1
    pissed
    Registered Users, Registered Users 2 Posts: 1,780 ✭✭✭


    My sky receiver seems to have gone on the blink. I subscribe to the all channels except movies and sport. The problem is all channels except RTE1 RTE2 TV3 and TG4 work fine but after a few seconds on any of the Irish ones it freezes and says no satellite signal being received. I switched receivers with a borrowed one and all works fine so im almost certain its the receiver. I phoned sky and they ran through some tests and said yes I had a problem and an engineer needed to call out and it would be €100 call out fee. I said I had no intention of paying that and said I would consider cancelling.

    Is it worth my while to attempt to cancel and hopefully get a new box off them for free or would I just be better off picking up a second hand one off adverts or whatever? I have been with sky for a good few years and have never had any other problems.


Comments

  • #2
    h0stn0tf0und
    Closed Accounts Posts: 155 ✭✭h0stn0tf0und


    I had the same thing happen about two years ago. I called them and they had me perform several system tests. The box was dead and after 15 minutes I got "oh sorry but your box is broken, ~€100 to get a new one".

    I asked to be put through to accounts so I could close my account. I pointed out that they were receiving over €400 a year from us and we had been a customer for many years. I said it was a disgrace that I would have to pay and I was going to to with a cable provider as they replace the equiptment. There wasnt much point in owning a broken sky box. Anyways got a new box installed for free. Well worth the five minutes complaining!


  • #3
    pissed
    Registered Users, Registered Users 2 Posts: 1,780 ✭✭✭pissed


    Thanks for the quick reply. I suppose its worth a shot for a 5 minute moaning phone call :D and if it worked for you .... who knows.


  • #4
    pissed
    Registered Users, Registered Users 2 Posts: 1,780 ✭✭✭pissed


    Well I got on to accounts last thrusday and fought my case. In the end they agreed to send an engineer out and cover all costs. Two guys arrived this morning and I got a new receiver and they changed my quad lnb too. Said it might have been hit by lightning :eek: ..... anyways they took my old box away but never gave me a new remote to go with the new box , instead left me with the old remote :mad: , suppose I cant really complain as I got it done for nothing :D . Worth the phone call in the end.


  • #5
    byte
    Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    Good to hear you got sorted out!


Advertisement