Xbox Live Connection

Redhairedguy

Just got the wireless adapter for the 360 today.

No problems finding or connecting to my wireless network in the house.

But when I run "Test Xbox Live Connection" in the Network Settings, as soon as it gets to Xbox Live, it tells me, "An update is available for your console from Xbox Live." When I confirm to update, it then fails. It says "Can't download the update. Please test your connection in System Network Settings and try again."

So when I go to test my connection, it gets as far as Xbox Live again and then the update pops up again.

If I don't confirm the update, it automatically signs me out of Xbox Live

Does anyone know anyway of overcoming this... it's drving me insane!!!!

Thanks,
Red

Sad Professor

Have you opened ports 88 and 3074 in your router?

Redhairedguy

As far as I know, all ports on my router should be open.

I have no neighbours so I have no security on my router.

Sad Professor

What router are you using?

Redhairedguy

Netopia with Eircom Broadband

Sad Professor

Afaik the Netopia has a built-in firewall. Setting it's security level to low might solve the problem but I'm not so sure that would be wise. I've no experience with Eircom though so I can't really give advice. You could try it temporally and see if it works, I guess. I'm not sure what a long-term solution would be. Maybe someone with Eircom can help.

In any case, I had this exact same problem when trying to connect to xbox live via my imac's wireless connection. In that case adjusting the firewall settings fixed it.

Redhairedguy

Sad Professor wrote:

adjusting the firewall settings fixed it.

Yeah, that got it done.... thanks.

Turnip2000

Im having the exact problem. How does one go about opening ports? m thinking thats my problem because ive disabled and allowed and everything else with my firewalls. Anyone able to help me please??

NADA

Turnip2000 wrote:

Im having the exact problem. How does one go about opening ports? m thinking thats my problem because ive disabled and allowed and everything else with my firewalls. Anyone able to help me please??

I would also like to know this as it seems to be causing me a few problems!

Captain Chaos

When you go to the router settings for adjusting the firewall settings there is the NAT setting at the bottom or to the side depending on the software.

Open the drop down list and select Xbox Live for your NAT setting. It should work after that.

Rushden

i'm having the same problem trying to download the update.i connect to my router with the ethernet connection but it keeps failing the update.anyone know how to fix it?