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[iPod] problem with shuffle

mailrewop · 2007-06-26 23:12:45

my sister bought an ipod shuffle and at first worked ok. the second time she tried to put music on it, the ipod at first was ok but then a few seconds later it was no longer recognized by the computer. this happens every time the ipod is connected to the computer and now the songs have been deleted from the ipod. i have…

26-06-2007 11:12pm

#1

mailrewop

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my sister bought an ipod shuffle and at first worked ok. the second time she tried to put music on it, the ipod at first was ok but then a few seconds later it was no longer recognized by the computer. this happens every time the ipod is connected to the computer and now the songs have been deleted from the ipod. i have done all the troubleshooting suggested by windows but to no avail. any other suggestions would be welcome.

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Comments

#2 27-06-2007 8:06pm

art

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You say you've tried all "windows" suggestions - not entirely sure what you mean by that. Have you looked at Apple's support page?

http://docs.info.apple.com/article.html?artnum=302110

Almost all iPod related problems I've come across in a few years of using them can be solved by doing a reset. If you haven't done that already, it should be your first port of call.

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