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On 3 Bill pay? Check your bank account a.s.a.p. DD Errors!?

Solair · 2007-03-27 14:53:45

It seems "3" have had a bit of a hickup in their billing system where by my account was direct debited twice for the same bill!! I have been onto AIB and they've reversed / blocked the most recent transaction. It's important that you do this a.s.a.p. If you are on three bill pay and you're expecting a bill to DD around now…

27-03-2007 2:53pm

#1

Solair

Closed Accounts Posts: 7,230 ✭✭✭

Join Date: May 2005

Posts: 6942

It seems "3" have had a bit of a hickup in their billing system where by my account was direct debited twice for the same bill!!

I have been onto AIB and they've reversed / blocked the most recent transaction. It's important that you do this a.s.a.p.

If you are on three bill pay and you're expecting a bill to DD around now I would urge you strongly to check your online or telephone banking to make sure that they haven't charged you twice.

If they have, call your bank's local branch immediately to have it rectified.

Also, as this DD error happened I was not 100% confident in giving three access to my current account anymore. My mobile bills can be quite high and I really don't like the idea of paying them twice.

I asked to cancel DD and was shocked and horrified to hear that it's 4.50 per month not to pay by DD !!!!!
I thought NTL was bad.

Got onto the office of the director of consumer affairs and to a few TDs this morning. It seems that the new consumer protection bill, which is in the process of going through the Oireachtas at the moment, will ban this. It's due to become law hopefully before easter!!

In the meantime, it's perfectly legal for them to impose whatever charges they feel like if you don't pay by DD

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