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Smart Username & Password

  • 19-03-2007 8:53pm
    #1
    Tiesto
    Closed Accounts Posts: 1,509 ✭✭✭


    Just bought a wireless router today and trying to get logged on to smart. however I havent received my username and password in the post yet.
    Is it the same for everyone or is it randomly generated?
    Thanks


Comments

  • #2
    mr_disc
    Closed Accounts Posts: 654 ✭✭✭mr_disc


    Smart Telecom.... Hmmm let me see... try this :

    username = poorservice


    and password = poorservice


  • #3
    Tiesto
    Closed Accounts Posts: 1,509 ✭✭✭Tiesto


    thanks for that


  • #4
    byte
    Moderators, Regional North West Moderators Posts: 19,158 Mod ✭✭✭✭byte
    byte


    The password is randomly generated. Username is your full phone number.


  • #5
    Asok
    Registered Users, Registered Users 2 Posts: 6,628 ✭✭✭Asok


    mr_disc consider this warning numero uno.


  • #6
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,315 CMod ✭✭✭✭spurious


    If you ring them tomorrow and give some identifying facts they'll give you your individual password.

    Welcome to the best broadband supplier in the country.


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  • #7
    Tiesto
    Closed Accounts Posts: 1,509 ✭✭✭Tiesto


    ok thanks for the info guys.


  • #8
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    This is the best place for all Smart related queries:

    http://support.smarttelecom.ie/forums/index.php?

    There you will find lots of happy and helpful Smart customers and some excellent support from Smart staff.


  • #9
    Liam Byrne
    Closed Accounts Posts: 18,163 ✭✭✭✭Liam Byrne


    Let me second everything said so far in this thread, apart from mr_disc's ill-informed post.

    Smart's service and support is second to none. From direct personal experience, Tiesto, I have to say that you're in for a treat.

    As stated above, the username is your phone number and you need to get the password, usually via a welcome letter that comes with your router.

    If you didn't get that, pop over to the Smart forums; those guys are really on-the-ball, with answers to most queries within the hour. You will, of course, have to give them some ID or some other info. If you add your phone number to your Smart forums profile (visible only to admins/staff) they'll sort you out no problem.


  • #10
    Tiesto
    Closed Accounts Posts: 1,509 ✭✭✭Tiesto


    I got it sorted.
    Called them yesterday and they gave me the password.
    After a few probs with the router, i finally got connected late last night.
    I didnt know you had to have a wired connection before you could activate the wireless. Common sense should have told me this.

    Its so quick tho. Kind of reminds me of my 16 meg connection I had in Germany :)
    I called them today to upgrade to 6mb/ 512 for an extra 5 euro a month. Will only take 24 hours.. Happy enough


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