network problem

katiepwr

i am trying to add my laptop onto the domain at work, i installed a fresh copy of xp pro onto it, i plugged in the network connection, and tried add it to the domain but i am getting the error saying that the connection cant be reached or something.

when i plug in my network cable the connection does not show in the task bar near the clock

can anyone help me please

Diddy Kong

Have you installed all of the drivers? i.e. network drivers

If so, and its a work domain, check your DNS settings in the Control Panel/Network connections.

katiepwr

i checked but all it says is that a net adapter is connected, i can plug in and out my cable and it has absolutely no effect it still says it is connected.
is there any thing else i can try?

petes

Are you running on battery or mains?

katiepwr

mains

ok, A person that left the company passed on the laptop, everything was working fine when he gave it to me, but i thought it would be a good idea to wipe the drive and start a fresh for me, so i used dban to wipe it, now when i put in the hp restore cd it says that there is a cd error, so i just used the os cd to reinstall the os, the first thing it says to me is that i have 30 days to activate windows, which is hard since i cannot create a network

petes

Can you go into Start=>Control Panel=>System.

Under Hardware select Device Manager. Is there anything in there with yellow exclamation marks?

parliament

Have you checked device manager to see if the NIC is installed?
Run ipconfig at CMD to check if you are getting an ip address, if you IP is 169.x.x.x you are not receiving a DHCP address (maybe your office is not using DHCP, if thats the case you need to assign an IP/subnet/gateway before you will be able to contact the DC to join the domain) It's also likely that you will need an account with domain admin privileges to join your laptop to the domain

katiepwr

hi petes

yea other devices is expanded out and the 6 things in yellow are:

1. base system device
2. ethernet controller
3. multimedia audio controller
4. network controller
5. pci modem
6. vido controller (vga compatible)

what should i do

katiepwr

when i type in ipconfig

i just get:

Windows IP Configuration


i appreciate your patience

parliament

katiepwr wrote:

hi petes

yea other devices is expanded out and the 6 things in yellow are:

1. base system device
2. ethernet controller
3. multimedia audio controller
4. network controller
5. pci modem
6. vido controller (vga compatible)

what should i do

You will need to install the drivers for all these devices, especially the ethernet controller and network controller devices, as this is the problem you cannot join the domain.

katiepwr

i am trying to reinstall the driver but it could not find them on the os cd, is there any other method to locate the necessary drivers

alphasolutions

Katie you are missing drivers for each of the things in yellow.

You need to get those from the original cds that would have came with the laptop or else download them from the web. Depending on the make of laptop you might be able to download them directly from their website e.g. dell otherwise you can download them individually.

petes

katiepwr wrote:

i am trying to reinstall the driver but it could not find them on the os cd, is there any other method to locate the necessary drivers

What is the exact make and model of the laptop?

katiepwr

is it possible to download the drivers and install them through a memory stick

petes

katiepwr wrote:

is it possible to download the drivers and install them through a memory stick

It is. When you answer my last post we may be able to point you to a download location.

katiepwr

i have a hp compaq nc8000 can anybody please direct me by a link on how to acquire the necessary drivers as i dont have a clue

sorry

joe_chicken

Network Driver

petes

katiepwr wrote:

i have a hp compaq nc8000 can anybody please direct me by a link on how to acquire the necessary drivers as i dont have a clue

sorry

This page should help.

katiepwr

BINGO

i would like to say thanks to everyone that helped me on this one, it sounds soo simple now that i look back but i was soo stressed about it

thanks again

kate