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Anyone had to report mast problem with Three?

  • 02-03-2007 12:15am
    #1
    godskitchen
    Registered Users, Registered Users 2 Posts: 1,829 ✭✭✭


    After waiting 5 weeks for a new sim to come from Three, who by the way dont seem to train their customer service staff on the most basic things, i now am pretty sure the mast near to me is out of service!

    My data card is picking up a FULL signal, it wont connect most of the time, and when it does it has a max download rate of 126kbps..........this is all times of the day and night and i am almost sure no one else uses this mast!

    I went to a town today to make sure it was not my data/sim card, its not, i was getting over 1200kbps in the middle of the day.

    So anyone had any experience of getting them out to look at a mast? if its anything like waiting for a sim then i wont be happy...............they really are just a back street branch of the UK network, it just feels as though they are winging it!


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  • #2
    godskitchen
    Registered Users, Registered Users 2 Posts: 1,829 ✭✭✭godskitchen


    gave the Data Card team in the Uk a call today, they tell me there is a "known issue with a large part of ROI..............can make voice calls but data is down"

    Anyone having the same problems, or are they talking crap as normal?


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