Star Trek Misprices

tdow

Can't see hmv honouring these but

Star Trek Deep Space Nine (9): Season 1/2/3/4/5/6/7: 42dvd: Box Set £16.99

Special Edition Movie Collection: 1-10: 20dvd: Box Set: Collectors Edition £23.99

Delivery to Ireland is £1.75

Ruu_Old

Note: They show up as normal price but add them to the basket and you'll be suprised. Worth a go, good spot OP.

Beano

a good spot indeed. The order status is showing as "Item to be ordered from supplier" so we'll have to wait and see.

apriloneill

The same goes for the Star Trek: Original Series seasons. They're priced at £69.99 but when you select to purchase them they show up in the basket at £16.99 each.

alastair_doom

worth a shot.

If anyone wants to push their luck,
£5 off when you spend over £35, use voucher code WT8747. Havent tried myself.

muffler

Well I ordered the Deep Space 9 and got the confirmation email etc.

Wouldn't hold out much hope though as their T & C's have a clear policy about erroneous pricing on their website

alastair_doom

muffler wrote:

Well I ordered the Deep Space 9 and got the confirmation email etc.
Wouldn't hold out much hope though as their T & C's have a clear policy about erroneous pricing on their website

My HMV order history is filled with only cancelled misprices. But still, always a chance one or two will get posted out before anyone starts to question it.

ct5amr2ig1nfhp

Unavailable now... Ah well.

Aziraphale

The Star Trek Originals are actually listed as £16.99 for me.

Ruu_Old

Aye, they are catching on. Got an error message earlier when trying to add to cart.

Deep Space 9-Season 4 (listed as £84.99, put it in basket £4.99). Link.

Dades

Let us know how y'all get on.

Live long, and prosper.

alastair_doom

Just recieved this email, with the subject "Your order has been CANCELLED" (their capitalisation, not mine)

---

Dear XXXXX XXXXXXX,

We are writing to you to confirm that all or part of your recent order has been cancelled:

Order no.: *******

1 DVD TV SCI FI: AVERY BROOKS STAR TREK DEEP SPACE NINE (9): GBP 16.99

Your order may have been cancelled for one of the following reasons:

1) You have cancelled your order via your account on the HMV website.

2) Your order has been active for 4 months, and has been automatically cancelled. We endeavour to obtain any items for a period of 4 months. However, after this period, it is unlikely that the goods will be received from the suppliers, and to avoid keeping you waiting indefinitely, we will cancel your order.

3) We have been unable to obtain authorisation for payment to dispatch your order for a period of 48 hours. You will have been informed in a previous email that we were having problems, and will have been asked to contact us.

If you have not cancelled this order yourself, or your order does not meet any of the criteria above, please do not hesitate to contact us.

Customer Service Department

www.hmv.co.uk

Please do not respond to this email, as this address unable to accept any incoming email correspondence.

To view or amend an order, please click on the link below and sign in:
https://www.hmv.co.uk/hmvweb/displayMyOrders.do

For any customer service enquiries, please check our Help pages by clicking on the following link:
http://www.hmv.co.uk/hmvweb/navigate.do?pPageID=1053

We hope that your question can be answered via our Help pages. If you still need additional help, then please call the ECommerce Customer Service department on 0845 603 8576 (Monday ? Friday 9am ? 6pm).

muffler

I got the above followed up by this:

Dear HMV Customer

We are writing to you about your order, placed today for the following item:

Cat.No: PHE8615
Artist: TV SCI FI: AVERY BROOKS Title : STAR TREK DEEP SPACE NINE (9): SEASON 1/2/3/4/5/6/7: 42DVD: BOX SET
sku 320954

Due to a technical error, this item has appeared at an incorrect price of £16.99 - the correct price for this item is £449.99.

As stated within our terms & conditions, HMV are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our web site. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email. We regret to inform you that we will therefore be cancelling your order for this title.

Please be assured that these errors are very rare, and we apologise for any disappointment caused.

Kind Regards,

Online Customer Service Team

Its fairly clear what they are saying - pity though

Dades

HMV wrote:

we apologise for any disappointment caused

...and please don't call to our offices wielding a plastic Klingon Phase Disruptor.

Bummer, though.

Aziraphale

Cancelled mine too.

Kramer

No cancellation e-mail received, yet & order(s) still open im my account status.

Probably cancelling them in rotation but I'll keep an eye on them anyway.