Rip Off Ireland Fuel Charges

pmmon

Hi, I'm just new to boards.ie but I have a gripe. I just got my ESB bill today - almost €262. I got my Gas Bill last week - almost €300. I live in a 3 bed terraced house with my husband and 2 of our children.
I knew the Gas was going to be higher and I knew the ESB got another hike but I never expected both to be so high.
I noticed my ESB bill was estimated for the time before the charges were increased i.e. 19 days before 31st December. This is Christmas time when people are on holidays using television, cooking, heating, lighting etc. I also noticed this was not taken into account as the Bill showed the same percentage charge for this period as for after Christmas.
I rang the ESB and spoke to a very nice girl there. She quoted "but that would only make a difference of about €15!" I said, "yes, for every person in the Country". She said I should have taken a reading on the 31st December, the last day of the old rate. I said I would have if I had been told and there is no way I can prove I used more electricity at Christmas now. She said she would "log a complaint".
I am so angry about it I thought I would share it with as many people as I can so everyone who reads this might get onto the ESB and complain also.
HOPE YOU ALL DO!!!

Terry

Moved from AH.

Gabriel

Sorry for this phare but I have to say this.....
WELCOME TO IRELAND!!!!;)

dts

Did you know that other companys can offer to supply you with electricity like they do in the UK. For some reason there are no other companys doing this?

Look at this report

Where's the Electricity competition?


Value Ireland Commentary - First Published February 20th, 2005

It appears to have been a very well-kept secret that on February 19th, 2005, it has become possible for you to choose who you buy your electricity from. On that date, not only will all businesses (irrespective of size) be able to choose their electricity supplier, but all home residential electricity customers will also be able to change their electricity supplier.

Irish residential electricity consumers will no longer be tied to the ESB and their regular price increases, including 4% at the beginning of 2005, quickly on the heals of a 9% increase in September last year.

In the same way that we recently began to choose alternative suppliers for our home telephone calls and benefit from competition in the market once dominated by Eircom, we should soon be able to receive the same benefit of competition in the home residential electricity market.

The Commission for Energy Regulation (CER) has the responsibility for introducing full competition to the electricity market in Ireland by 2005. The stated objective of the CER is to protect the interests of final customers, and therefore it is with this in mind that the electricity market is now, officially, fully open to competition.

But will we actually have that choice? Will there be any immediate benefit to the Irish residential consumer of this electricity market de-regulation?

The CER website informs consumers that there are 6 active independent electricity suppliers now operating in the Irish market. Add in the ESB, and there is the appearance of quite a choice for the consumer.

Value Ireland, in pursuit of it's aim to help Irish consumers make "better purchasing decisions through better information", contacted each of these 6 independent electricity suppliers to find out what benefits they'll be providing Irish residential electricity consumers from February 19th next. Here is what we found out.

Airtricty - www.airtricity.com
While confirming that at present, Airtricity supplies green electricity to over 35,000 small and medium sized companies in the Republic of Ireland and Northern Ireland, they also informed Value Ireland that they have no immediate plans to enter into the Irish residential electricity market.
Update - April 17th, 2005 - It has been reported that Airtricity are now supplying electricity to domestic consumers. Their prices are exactly the same as the ESB. However, if you want your electricity to be from renewable resources (such as wind energy), then this would be a reason to change to Airtricity. For more, check their website - here.

Direct Independent Energy Limited - www.directindependentenergy.ie
Direct Independent Energy has confirmed to Value Ireland that they will not be entering the domestic electricity market in time for de-regulation. They also do not appear to have any timeframe for they intend to supply residential electricity customers.

Energia - www.energia.ie
Value Ireland has discovered that at present Energia have no plans to enter the domestic market. They did confirm that this may change "in the coming years".

ESB Independent Energy - www.esbie.ie
When contacted by Value Ireland, ESB Independent Energy (a separate entity from the ESB as we know it) confirmed that it does not plan to enter the home electricity market in 2005. The company plans on continuing to focus their attentions on the Industrial/Commercial Sector during this period.

Bord Gais Eireann - www.bordgais.ie
Bord Gais stated that they expected to be in a position to provide a full service to residential customers from next winter onwards. They say that they are finalising their tariff structures for residential customers at the moment.

CH Power - www.chpower.ie
CH Power was the only company contacted by Value Ireland that was even considering offering supply to residential consumers in the February 2005 time frame. They confirmed to Value Ireland that they will be offering % discounts to domestic users and that they "hope that this will come into effect from February 2005".

Not much choice there then. Of 6 possible competitors to the ESB, only one company "hopes" to be supply residential customers with electricity when the market opens in February 2005.

For residential customers therefore, it doesn't appear that the Commission for Energy Regulation has been entirely successful in "introducing full competition to the electricity market in Ireland by 2005". While there is competition evident in the business and commercial sector, it appears that the residential sector has been neglected completely - an evident failure on the part of the CER to introduce competition for the Irish residential consumer.

Despite the fact that there will be only one possible competitor to the ESB in the short-term, on a brighter note, for those that do want to change suppliers, the process appears to be relatively straight forward.

You start by signing a customer agreement with your newly selected supplier, and return this to them with a copy of your most recent electricity bill.

Your new electricity supplier should do the rest for you. They will send your details to the Meter Registration System Operator (MRSO) whose primary role is the provision of a central registration process and for the transfer of the responsibility of supply to you, the customer, from your old supplier to your newly chosen supplier.

The MRSO will inform your new supplier of the start date from which they must begin to supply your electricity - normally this will be from the point of your most recent meter read date.

Then, as a customer of your new supplier you will receive your bills from them depending on their own chosen billing cycle. You'll have nothing more to do with the ESB.

While it is positive to have such an easy process to help you switch suppliers, it is a let-down for the Irish consumer that despite all the possibilities of a de-regulated market, we still don't have much of a choice of suppliers to switch to. For the moment, www.valueireland.com will be updated with each company's offering as and when it is launched.




This stinks. We moved from the UK wher I used to pay 25 quid a month and always be in the black. My last bill was for 365 euro for a two month period. I thought that can not be right so I checked the meter, it wasnt right as we had used more than ESB had estermated. Rip off Ireland yet again!

:mad:

parsi

Surely it says something for the market that the other companies don't want to serve the domestic user.

Maybe they don't want the hassle of dealing with the little folk or maybe they know that they won't make a profit unless the rates are pushed up ?