BT Broadband DNS Down?

center15

I having problems tonight with only some websites working switched to OpenDNS and everything is working fine again. Anyone else having problems?

challengemaster

yep.. dns down here.. im just going by sites ip's

kaizersoze

They're back up now.

OfflerCrocGod

My router has space for 3 DNS entries so I though that if I had the 2 BT servers first and then 1 Eircom server I'd be covered but it still didn't work for me :mad: Damn pain in the ass I think I'll keep the OpenDNS IP handy from now on........

rogue-entity

BT DNS is still down.. Working fine using O2's primary DNS server.. theirs is rarely going to be as bad as BTs since it isnt used much.. so it was handy in this situation.. and I always remember their IP.. but I switched to OpenDNS and all is better now..

Splinter

aww i couldnt get online still cant this morning, any update on whats going on?or eta on whens its coming back up? i havnt got the ip addresses of sites so work is taking care of my browsing today...

Ludo

I have OpenDNS setup since the last time BTs DNS servers went down a few weeks ago. Last night I could not connect to the net from about 8ish until 11pm when I switched off the pc. Are people sure this was an actual DNS issue or was there some other issue at play here as I tried BTs own DNS servers and OpenDNS with no luck.

jimbling

I thought I was going insane last night... couldn't figure why my torrents and skype etc were working fine, but couldn't load up any internet sites.

So the BT DNS will be back up when its back up. But for future reference, could people post up the other DNS servers there using... i.e. one person mentioned O2s.

Also, how do you change to openDNS and what exactly does that mean??

Thanks for any info,
j

Rob_T

That certainly explains the frustration that was last nights surfing experience

vshastak

Any news from Customer Care?

Splinter

bah, cant ring em in work but didnt they used to have a live chat with tech support on their website?? or am i mixing them up with HP??

vshastak

splinter wrote:

bah, cant ring em in work but didnt they used to have a live chat with tech support on their website?? or am i mixing them up with HP??

I think you are mixed up.

sticker

My BT service was down last night from 11 bells or so...

Same business - Torrents / Skype working - browsers / mail down!

I'm back on now... I rang tech swupport this morning at 9:30 - they were engaged! not even an answering service!

Apologies for the newbie question, but can someone explain to me how I can have partial web access as stated above?

skywalker

challengemaster wrote:

yep.. dns down here.. im just going by sites ip's

Probably a silly question, but how do you find out the ip of a given site? BT was down at home this morning, didnt spend too long fiddling with it though.

Splinter

yeah couldnt getthem on the phone either, the phone lines were just ringing out for me...

Beelzebub

skywalker wrote:

Probably a silly question, but how do you find out the ip of a given site? BT was down at home this morning, didnt spend too long fiddling with it though.

Ping it from the command line:

eg c:\>ping hotmail.com

Pinging hotmail.com [64.4.33.7] with 32 bytes of data:

so [url]Http://64.4.33.7[/url] will get you to Hotmail.

skywalker

Cheers Beelzebub.

vshastak

Also it is possible to change DNS settings as per OpenDNS service for XP:
Control Panel -> Network Connection -> "your connection" -> Properties -> Internet Protocol TCP/IP -> Use the following DNS server addresses -> Preferred DNS server = 208.67.222.222 -> Alternative DNS server = 208.67.220.220 -> Ok -> Restart computer.

For more information click here.

Splinter

Beelzebub wrote:

Ping it from the command line:

eg c:\>ping hotmail.com

Pinging hotmail.com [64.4.33.7] with 32 bytes of data:

so [url]Http://64.4.33.7[/url] will get you to Hotmail.

ahh but that wont work in this case, noticed it last ngiht. its timing out without giving the IP address....well it was last night so maybe not today..

naitkris

was wondering what was up last night. had a feeling it was DNS related, but restarting my router and DSL modem seemed to fix it, then again the DNS issue prolly just got fixed by BT as i restarted the two.

vshastak

Actually ping was not working last night

Sponge Bob

if its a dns issue the sure test is that a pin > ip will work but a ping > name will not.

Splinter

correct. ping > ip does work but the poster above suggested user ping > name to get the ip address and alas this doesnt work

Splinter

update:

my net connection is back up at home and all surfing is ok

generalmiaow

I had this issue too, I have a usual rigmarole of pinging different things and trying different service when BT reliably fails, and figured it was DNS when I could visit esat.net and esatbt.ie etc. but nothing else. I ended up SSHing into one of my websites, and nslookup-ing other sites from there to get google's IP, and found out the opendns IPs by viewing their site through the google cache, then I was grand till they sorted themselves out. It was fun, but I really don't think ISPs should make this type of thing necessary. You should have seen how fast BT was with no contention

peckerhead

I'm on BT in Limerick, but Sticker's danasoft sig above is telling me my ISP is 'POSTGEM'. What's that about? Usually it says 'esatbt'...

generalmiaow

wtf! When I read his sign it says "Internet Services Ireland". The only other reference to internet service ireland is this random website. Maybe POSTGEM and Internet Services Ireland are both BT resellers (complete guess). I know that the old POSTGEM, being part of An Post, used to own Ireland Online, which is now part of BT. Whatever this means I don't know. One for the conspiracy forum? This could be some fallback solution of BTs.

I emailed them asking what's going on. Not too confident about getting a reply.

OfflerCrocGod

Lol I'm on IOL rofl

skywalker

Is anyone else having disconnect problems with BT all week?

Splinter

yeah it drops off for a moment then comes back, pain inthe a$$...

104-66-5694

I am using OpenDNS - thank you for the post - I am using Eircom, and I had a feeling that there is a – long standing - problem with DNS (I have to re-fresh or re-click a web-page link to get the page to load).

BUT the DNS modem/router that I use - Netopia 2247 - is using a DYNAMIC IP. How can I configure OpenDNS advance features - I have to add a network - if I do not use a static IP?

Thanks - this is a great forum.

<edit by moriarty: removed colour tags as text was unreadable on some forum skins>

Sponge Bob

You can put it on the client machine behind the router in the network control panel ALONG with the ip of the router , if windows leave 'obtain ip address automatically ticked 'but enter the following

eg primary 194.125.2.240 a bt dns
secondary 202.nn opendns